Comparison Summary

Freshservice: Freshservice offers AI-powered IT service management that is both intelligent and easy to use. Designed for enterprise-level operations, it minimizes complexity.

ServiceNow: ServiceNow, a cloud-based workflow automation platform, enhances operational efficiencies by automating routine tasks and delivering digital workflows. Its capabilities include AI, analytics, mobile app building, and secure cross-enterprise integrations.

logo Freshservice

Focus area

Freshservice is better than ServiceNow for

Software Failure Risk

  • medium

logo ServiceNow

Focus area

ServiceNow is better than Freshservice for

Software Failure Risk

  • low

Freshservice and ServiceNow: Customer Satisfaction Data

Most deployed common Use Cases for Freshservice and ServiceNow

How does Freshservice and ServiceNow facilitate Helpdesk Management?

How can Freshservice and ServiceNow optimize your Workflow Management Workflow?

How does Freshservice and ServiceNow address your Knowledge Management Challenges?

How does Freshservice and ServiceNow facilitate Engagement Management?


Freshservice in Action: Unique Use Cases

What solutions does Freshservice provide for Customer Feedback Management?


ServiceNow in Action: Unique Use Cases

What makes ServiceNow ideal for Communication Management?

About

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

ServiceNow - Digital Workflows for Enterprise - Make work ...

Age

2010

Financials

SERIES H

IPO

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

high

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting