Comparison Summary

Freshservice: Freshservice offers AI-powered IT service management that is both intelligent and easy to use. Designed for enterprise-level operations, it minimizes complexity.

SolarWinds Service Desk: Solarwinds Service Desk is an ITSM solution designed to effectively manage employee services. A free trial is available for users.

logo Freshservice

Focus area

Freshservice is better than SolarWinds Service Desk for

Software Failure Risk

  • medium

logo SolarWinds Service Desk

Focus area

SolarWinds Service Desk is better than Freshservice for

Software Failure Risk

  • medium

Freshservice and SolarWinds Service Desk: Customer Satisfaction Data

Most deployed common Use Cases for Freshservice and SolarWinds Service Desk

What makes Freshservice and SolarWinds Service Desk ideal for Helpdesk Management?

What benefits does Freshservice and SolarWinds Service Desk offer for Knowledge Management?

What solutions does Freshservice and SolarWinds Service Desk provide for Workflow Management?

Why is Freshservice and SolarWinds Service Desk the best choice for Customer Feedback Management?


Freshservice in Action: Unique Use Cases

How can Freshservice optimize your Engagement Management Workflow?

About

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

SolarWinds Service Desk: An IT service management (ITSM) solution that understands what it takes to successfully....

Age

2010

Financials

SERIES H

M&A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting