Comparison Summary

Freshservice: Freshservice offers AI-powered IT service management that is both intelligent and easy to use. Designed for enterprise-level operations, it minimizes complexity.

Sprinklr Service: Sprinklr Service is an AI-powered CCaaS platform for customer engagement across 30+ channels. A 30-day free trial is available.

logo Freshservice

Focus area

Freshservice is better than Sprinklr Service for

Software Failure Risk

  • medium

logo Sprinklr Service

Focus area

Software Failure Risk

  • medium

Freshservice and Sprinklr Service: Customer Satisfaction Data


Freshservice in Action: Unique Use Cases

What Are the key features of Freshservice for Helpdesk Management?

What Are the key features of Freshservice for Knowledge Management?

What solutions does Freshservice provide for Workflow Management?


Sprinklr Service in Action: Unique Use Cases

How can Sprinklr Service optimize your Engagement Management Workflow?

How does Sprinklr Service facilitate Social Media Management?

What makes Sprinklr Service ideal for Customer Feedback Management?

How efficiently Does Sprinklr Service manage your Communication Management?

About

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

Leading digital-first, proactive customer service solution.

Age

2010

2009

Financials

SERIES H

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting