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Freshteam vs Betterworks Engage: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Freshteam vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 1621 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Freshteam and Betterworks Engage

Freshteam, Sense, Groupe.io, etc., belong to a category of solutions that help Employee Experience Management, whereas Betterworks Engage belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Freshteam covers Engagement Management, Collaboration, Training & Onboarding, Workflow Management, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while... still not checking all of our boxes. " - Mellissa Baetens

"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Freshteam

Focus area

Freshteam is better than Betterworks Engage for

Software Failure Risk

  • medium

logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

About

HR software for growing businesses

Feedback Management Platform to collect honest feedback from employees

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

55

15

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



training & onboarding


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management


customer feedback management

measuring customer satisfaction


lead qualification

lead qualification: technographic


social media management

scheduling post to social media

social media analytics


helpdesk management


conversion management




international marketing


lifetime value management


products & pricelist management



performance management



Top Goals

Goals Achieved

  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve stakeholder relations

  • Improve brand engagement

  • Increase customer life time value

  • See 7 more
  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting