Freshteam Overview
Freshservice for Business Teams elevates service operations by simplifying processes and enhancing service delivery. This solution supports diverse business functions through AI-driven capabilities, ensuring service excellence extends beyond IT departments. With autonomous workspaces and workflow automations, Freshservice increases efficiency and satisfaction across various departments. The platform integrates seamlessly with existing systems, offering a unified experience for enterprise service management. These features enable businesses to maintain smooth operations and improve employee experiences, driving organizational success.
Use Cases
Customers recommend Engagement Management, Collaboration, Onboarding, as the business use cases that they have been most satisfied with while using Freshteam.
Business Priorities
Improve Internal Communications and Launch New Products are the most popular business priorities that customers and associates have achieved using Freshteam.
Freshteam Use-Cases and Business Priorities: Customer Satisfaction Data
Freshteam's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Freshteam support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Freshteam analytics capabilities include Custom Reports, and Analytics.
Reviews
"Our corporate headquarters wanted to use Taleo for their final onboarding process. It was implemented for our overall corporate office in mind and did not fit our unique challenges. We differed from the other 26 contracts because 1) We were overseas... 2) We were servicing our primary customers who are the department of defense 3) The unique talent we had to hire required some additional labor law compliances and visas. So, we needed a method to allow us to manage the initial sourcing and onboarding of these clients which wasn’t already handled by Taleo." - Curtis McLeod
Freshteam, Xodo Sign (formerly eversign), WORKTANGO, TaxDome, Sense, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Freshteam and Freshservice unify IT and business teams, providing seamless employee services. Employee experience is enhanced with a single, fast, and easy service management solution.
Popular Business Setting
for Freshteam
Top Industries
- Information Technology and Services
- Oil & Energy
- Publishing
Popular in
- Mid Market
- Enterprise
- Small Business
Freshteam is popular in Information Technology And Services, Oil & Energy, and Publishing and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Freshteam Use Cases
How can Freshteam enhance your Engagement Management process?
How can Freshteam enhance your Collaboration process?
What makes Freshteam ideal for Onboarding?
What solutions does Freshteam provide for Workflow Management?
How can Freshteam enhance your Communication Management process?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Freshteam solved their Employee Experience Management needs. Cuspera uses 1392 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our corporate headquarters wanted to use Taleo for their final onboarding process. It was implemented for our overall corporate office in mind and did not fit our unique challenges. We differed from the other 26 contracts because 1) We were overseas 2) We were servicing our primary customers who ar...e the department of defense 3) The unique talent we had to hire required some additional labor law compliances and visas. So, we needed a method to allow us to manage the initial sourcing and onboarding of these clients which wasn’t already handled by Taleo. |
|
Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens |
|
We track closing times to hire a person quite precisely, and we try to respect the SLAs that we set. With Freshteam, we did manage to close a position 10-20% faster. If I think about it, it's probably because it allows much faster communication and collaboration on the projects. Testimonial By Adrien Ulens |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Curtis McLeod Technical Recruiter Vectrus Systems Corporation |
Our corporate headquarters wanted to use Taleo for their final onboarding process. It was implemented for our overall corporate office in mind and did not fit our unique challenges. We differed from the other 26 contracts because 1) We were overseas 2) We were servicing our primary customers who ar...e the department of defense 3) The unique talent we had to hire required some additional labor law compliances and visas. So, we needed a method to allow us to manage the initial sourcing and onboarding of these clients which wasn’t already handled by Taleo. |
|
Mellissa Baetens HR Manager Ultius |
Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens |
|
Adrien Ulens Deputy CEO Gogoprint |
We track closing times to hire a person quite precisely, and we try to respect the SLAs that we set. With Freshteam, we did manage to close a position 10-20% faster. If I think about it, it's probably because it allows much faster communication and collaboration on the projects. Testimonial By Adrien Ulens |
Case Studies
Case Study Vectrus
Case Study Gogoprint
Case Study SunPower
Case Study Ultius
Case Study Accel
Case Study UrbanPiper
Video
Meet Freshteam - Smart HR software for growing businesses
Frequently Asked Questions(FAQ)
for Freshteam
What is Freshteam?
Freshteam is the perfect HR software for growing businesses. Freshteam helps to attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place.
Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates.
Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, everything can be done over Freshteam in a few clicks. It also allows the ability to create an onboarding task list and assign it to respective people. Gathers all the necessary information and creates employee profiles (which flesh out into a directory), manages access permissions to employee information and documents, etc.
The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time-off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.
What is Freshteam used for?
What are the top features of Freshteam?
Who uses Freshteam?
What are Freshteam alternatives?
Where is Freshteam located?
Peers used Freshteam for engagement management and collaboration
Freshteam Competitors
Freshteam Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Custom Reports | Read Reviews (139) |
| Analytics | Read Reviews (74) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Custom Reports | Read Reviews (139) |
| Analytics | Read Reviews (74) |
Software Failure Risk Guidance
?for Freshteam
Overall Risk Meter
Top Failure Risks for Freshteam
Freshworks Inc Profile
Company Name
Freshworks Inc
Company Website
https://www.freshworks.com/hrms/HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
PRIVATE
