Freshteam Overview

Freshteam and Freshservice unify IT and business teams, providing seamless employee services. Employee experience is enhanced with a single, fast, and easy service management solution.

Use Cases

Customers recommend Engagement Management, Collaboration, Onboarding, as the business use cases that they have been most satisfied with while using Freshteam.

Other use cases:

  • Workflow Management
  • Communication Management
  • Sales Document Management
  • Measuring Customer Satisfaction
  • Lead Qualification: Technographic
  • Helpdesk Management
  • Conversion Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Launch New Products are the most popular business priorities that customers and associates have achieved using Freshteam.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Freshteam Use-Cases and Business Priorities: Customer Satisfaction Data

Freshteam's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc.

Reviews

"The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future." - Vijay

Freshteam, Sense, Groupe.io, Qualtrics Employee Experience, Officevibe, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Freshteam

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Publishing

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Freshteam is popular in Information Technology And Services, Oil & Energy, and Publishing and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Freshteam Use Cases

How does Freshteam facilitate Engagement Management?

What makes Freshteam ideal for Collaboration?

What Are the key features of Freshteam for Onboarding?

What Are the key features of Freshteam for Workflow Management?

Why is Freshteam the best choice for Communication Management?

34+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Freshteam solved their Employee Experience Management needs. Cuspera uses 1392 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Freshteam testimonial

Vijay

HR manager

UrbanPiper

The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future. Testimonial By Vijay
Freshteam testimonial

Richard E

Chief Executive Officer

Monroe & Kent Home

14+ years of Staffing & Recruiting and Freshteam is THE Easiest ATS I've ever used! With a lot of ATS systems, you have to go through multiple clicks to achieve something, but with Freshteam the time to get up to speed and to know what you are doing is much faster than traditional ATS systems. Testimonial By Richard E
Freshteam testimonial

Mellissa Baetens

HR Manager

Ultius

Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens
CUSTOMERS TESTIMONIALS
Freshteam testimonial

Vijay

HR manager

UrbanPiper

The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future. Testimonial By Vijay
Freshteam testimonial

Richard E

Chief Executive Officer

Monroe & Kent Home

14+ years of Staffing & Recruiting and Freshteam is THE Easiest ATS I've ever used! With a lot of ATS systems, you have to go through multiple clicks to achieve something, but with Freshteam the time to get up to speed and to know what you are doing is much faster than traditional ATS systems. Testimonial By Richard E
Freshteam testimonial

Mellissa Baetens

HR Manager

Ultius

Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens

Case Studies

COMPANY CASE STUDIES
Freshteam case study
Case Study Accel

How a Global Venture Capital firm solves unique HR challenges with Freshteam

Read More
Freshteam case study
Case Study UrbanPiper

UrbanPiper uses Freshteam to optimize its recruitment

Read More
Freshteam case study
Case Study Red Acre

Red Acre manages the entire employee lifecycle from hire-to-retire with Freshteam

Read More

Video

Meet Freshteam - Smart HR software for growing businesses

Video Thumbnail

Frequently Asked Questions(FAQ)

for Freshteam

What is Freshteam?

Freshteam is the perfect HR software for growing businesses. Freshteam helps to attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place.

Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates.

Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, everything can be done over Freshteam in a few clicks. It also allows the ability to create an onboarding task list and assign it to respective people. Gathers all the necessary information and creates employee profiles (which flesh out into a directory), manages access permissions to employee information and documents, etc.

The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time-off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.

What is Freshteam used for?

Freshteam is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Launch New Products by Engagement Management, Collaboration and Onboarding .

What are the top features of Freshteam?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Freshteam.

Who uses Freshteam?

Freshteam is used by Information Technology And Services, Oil & Energy and Publishing among other industries.

What are Freshteam alternatives?

Sense, Groupe.Io, Qualtrics Employee Experience and Officevibe are popular alternatives for Freshteam.

Where is Freshteam located?

Freshteam is headquartered at 2950 S. Delaware Street, Suite 201, San Mateo CA 94403.
lightning

Peers used Freshteam for engagement management and collaboration

Freshteam Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (22)
Custom Reports

4.21/5 ★

Read Reviews (139)
Analytics

4.19/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (22)
Custom Reports

4.21/5 ★

Read Reviews (139)
Analytics

4.19/5 ★

Read Reviews (74)

Software Failure Risk Guidance

?

for Freshteam

Overall Risk Meter

Low Medium High

Top Failure Risks for Freshteam

Freshteam by Freshworks Profile

Company Name

Freshteam by Freshworks

HQ Location

2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Employees

1001-5000

Social

Financials

PRIVATE