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Front vs CINC: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Front vs. CINC is based on a specific set of business needs and context. The comparison uses 4046 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Front and CINC

Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas CINC, BoomTown, Zurple, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

CINC focuses on Generation Of New Leads, Engagement Management, Advertisement with Social Media, Lead Nurturing with E-Mail, etc.

"Front has helped us respond to customers twice as fast. It aligned all our customer communications in one place, so we can offer better support. " - Mike Rosenbaum

"The CINC Agent empowers my agents to access critical lead data in the field. " - Nick Waldner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Front

Focus area

Front is better than CINC for

Software Failure Risk

  • medium

logo CINC

Focus area

Software Failure Risk

  • medium

About

Customer Communication hub connecting all communication channels

Real Estate Lead Generation and CRM Platform to nurture clients and monitor their business

Age

2013

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

68

43

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


workflow management


engagement management

engaging and following up


training & onboarding


helpdesk management


sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media

managing social media account


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


conversion management




content management


knowledge management




rating and review management


lead qualification

lead qualification: technographic



sales call management



revenue cycle management



products & pricelist management



sales review & feedback



pipeline management


channel management


touchpoint management




follower management


relationship management


generation of new leads






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more
  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Improve consistency

  • Increase sales & revenue

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • Facebook

  • text SMS

  • mobile

  • video

  • mobile app

  • offline

  • Instagram

  • games

  • chat

  • events

  • trade shows

  • See 12 more
  • e-mail

  • phone calls

  • social media

  • website

  • Facebook

  • text SMS

  • mobile

  • video

  • mobile app

  • offline

  • Instagram

  • games

  • chat

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting