Comparison Summary
This comparison report of Front vs. Mattermost is based on a specific set of business needs and context. The comparison uses 5805 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Front and Mattermost
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Mattermost belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
Mattermost focuses on Collaboration, Workflow Management, Training & Onboarding, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Communication hub connecting all communication channels
Mattermost | open source messaging platform that enables secure team collaboration
Age
2013
Financials
SERIES D
SERIES B
Business Need
Total Processes
(we found evidences for)
68
57
Total Goals
(we found evidences for)
12
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Improve internal communications
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Scale best practices
-
Improve efficiency
-
Acquire customers
-
Enhance customer relationships
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Increase sales & revenue
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Improve visibility
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Improve navigation
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Launch new products
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Improve digital and social presence
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Grow market share
- See 8 more
Top Channels
Channels Used
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chat
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video
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e-mail
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offline
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mobile
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phone calls
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website
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user generated content
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blogs
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Slack
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events
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trade shows
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mobile app
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on premises
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Skype
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promotions
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Whatsapp
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support groups
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social media
-
point of sale
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review sites
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Amazon
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print media
-
games
-
display advertisement
-
Twitter
-
text SMS
- See 24 more
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chat
-
video
-
e-mail
-
offline
-
mobile
-
phone calls
-
website
-
user generated content
-
blogs
-
Slack
-
events
-
trade shows
-
mobile app
-
on premises
-
Skype
-
promotions
-
Whatsapp
-
support groups
-
social media
-
point of sale
-
review sites
-
Amazon
-
print media
-
games
-
display advertisement
-
Twitter
-
text SMS
- See 24 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
