Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
-
Improve stakeholder relations
-
Improve consistency
- See 9 more
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Improve ROI
-
Acquire customers
-
Scale best practices
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve internal communications
-
Improve stakeholder relations
-
Grow market share
-
Improve digital and social presence
-
Improve visibility
-
Manage risk
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Enter new markets internationally or locally
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Launch new products
-
Improve efficiency
-
Improve consistency
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Increase customer life time value
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Build brand awareness
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Establish thought leadership
- See 15 more
Top Channels
Channels Used
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mobile
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e-mail
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website
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offline
-
mobile app
-
social media
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on premises
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phone calls
-
promotions
-
user generated content
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channel partners
-
point of sale
-
blogs
-
games
-
review sites
-
Amazon
-
chat
-
video
-
events
-
trade shows
-
Twitter
-
Facebook
-
LinkedIn
-
Slack
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out of home
-
brochure
-
Skype
-
mass media
-
radio
-
print media
-
magazine
- See 28 more
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mobile
-
e-mail
-
website
-
offline
-
mobile app
-
social media
-
on premises
-
phone calls
-
promotions
-
user generated content
-
channel partners
-
point of sale
-
blogs
-
games
-
review sites
-
Amazon
-
chat
-
video
-
events
-
trade shows
-
Twitter
-
Facebook
-
LinkedIn
-
Slack
-
out of home
-
brochure
-
Skype
-
mass media
-
radio
-
print media
-
magazine
- See 28 more
