Comparison Summary
Introducing Front and TaskRay
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas TaskRay, Backlog, BigTime Software, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
TaskRay focuses on Training & Onboarding, Collaboration with Social Media, Helpdesk Management, Social Media Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Communication hub connecting all communication channels
TaskRay - More than Project Management. Customer Onboarding in Salesforce
Age
2013
Financials
SERIES D
PRIVATE
Business Need
Total Processes
(we found evidences for)
68
43
Total Goals
(we found evidences for)
12
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Scale best practices
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Improve stakeholder relations
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Improve ROI
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Grow market share
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Increase sales & revenue
- See 5 more
Top Channels
Channels Used
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e-mail
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social media
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website
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chat
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games
- See 2 more
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e-mail
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social media
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website
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chat
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games
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
