Comparison Summary
Introducing Front and Thryv
Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Thryv, Vendasta Platform, OptifiNow, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
Thryv focuses on Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.
"Front lets us deliver a consistent experience, no matter where you are or who you are. Front keeps us organized in a way no other tool could. " - Kevin Miller
"It's not just that I am satisfied with the program and the software, but my patients are satisfied with it as well. " - Dr. Gabriel Edery
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Communication hub connecting all communication channels
Thryv | platform that automates tasks and puts your customers at the center of your business
Age
2013
Financials
SERIES D
IPO
Business Need
Total Processes
(we found evidences for)
68
64
Total Goals
(we found evidences for)
12
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
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Improve digital and social presence
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve internal communications
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Improve ROI
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve consistency
- See 8 more
Top Channels
Channels Used
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social media
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offline
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point of sale
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e-mail
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website
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phone calls
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Instagram
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Twitter
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LinkedIn
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Facebook
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promotions
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text SMS
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on premises
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coupons
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video
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mobile
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review sites
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Yelp
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trade shows
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user generated content
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blogs
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events
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chat
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mobile app
- See 21 more
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social media
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offline
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point of sale
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e-mail
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website
-
phone calls
-
Instagram
-
Twitter
-
LinkedIn
-
Facebook
-
promotions
-
text SMS
-
on premises
-
coupons
-
video
-
mobile
-
review sites
-
Yelp
-
trade shows
-
user generated content
-
blogs
-
events
-
chat
-
mobile app
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
