Comparison Summary
This comparison report of Gainsight CS vs. Ameyo Fusion CX is based on a specific set of business needs and context. The comparison uses 719 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Gainsight CS and Ameyo Fusion CX
Gainsight CS, ChurnZero, Freshdesk Customer Success, etc., belong to a category of solutions that help Customer Success Platform, whereas Ameyo Fusion CX belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gainsight CS covers Engagement Management with Mobile, Customer Feedback Management, Forecasting, Playbook Creation, etc.
Ameyo Fusion CX focuses on Engagement Management, Helpdesk Management with Omnichannel, Contact List Management, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Success Software to Retain and Grow Customers at Scale
Best Helpdesk Ticketing System | Fusion CX - Ameyo
Age
2011
Financials
SERIES E
SERIES A
Business Need
Total Processes
(we found evidences for)
48
18
Total Goals
(we found evidences for)
10
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Increase sales & revenue
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Launch new products
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Establish thought leadership
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Improve efficiency
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Improve ROI
- See 7 more
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Enhance customer relationships
Top Channels
Channels Used
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omnichannel
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phone calls
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offline
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on premises
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e-mail
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social media
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chat
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mobile
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mobile app
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text SMS
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Facebook
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Instagram
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Twitter
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video
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Whatsapp
- See 12 more
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omnichannel
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phone calls
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offline
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on premises
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e-mail
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social media
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chat
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mobile
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mobile app
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text SMS
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Facebook
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Instagram
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Twitter
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video
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Whatsapp
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
