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Gainsight Platform vs Successeve: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Gainsight Platform vs. Successeve is based on a specific set of business needs and context. The comparison uses 13106 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Gainsight Platform and Successeve

Gainsight Platform, Successeve, Totango, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Gainsight Platform covers Customer Feedback Management, Training & Onboarding, Automated Playbooks, Workflow Management, etc.

Successeve focuses on Engagement Management, Training & Onboarding with E-Mail, Customer Feedback Management with E-Mail, Workflow Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Gainsight Platform

Focus area

Gainsight Platform is better than Successeve for

Software Failure Risk

  • medium

logo Successeve

Focus area

Software Failure Risk

  • medium

About

SaaS Platform Built for Customer Success

Customer Lifecycle Management to increase growth with more customers.

Age

2011

Financials

SERIES E

SEED

Business Need

Total Processes
(we found evidences for)

102

19

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


training & onboarding



workflow management


customer case management


contact list management

creating contact list



social media management

social media analytics

engaging on social media


sales call management

call transcription

meeting management


lifetime value management


helpdesk management


engagement management

engaging and following up

engaging with scheduling & cadence


sales document management

contract management

proposal & quote management


advocacy management


renewal management


generation of new leads


knowledge management

creating knowledge base


relationship management


rating and review management



communication management

sending & publishing communications

tracking & monitoring communications





subscription management




touchpoint management



sales review & feedback



account management






opportunity management



social media marketing


international marketing


courses & assessment

create learning path




competitive intelligence



community building



category management



segmentation and targeting


performance management


follower management


channel management


trade show marketing


revenue cycle management


conversion management


Top Goals

Goals Achieved

  • Manage risk

  • Establish thought leadership

  • Launch new products

  • Scale best practices

  • Enhance customer relationships

  • Increase customer life time value

  • See 3 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • chat

  • e-mail

  • chat

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting