Comparison Summary

Gainsight Platform: Gainsight is the platform for Customer Success and Product teams. It turns disparate customer data into actionable insights for measurable business outcomes.

Totango: Totango is a versatile Customer Success Software designed to optimize SaaS customer journeys. It enables the design, execution, measurement, and scaling of customer retention and growth strategies.

logo Gainsight Platform

Focus area

Gainsight Platform is better than Totango for

Software Failure Risk

  • medium

logo Totango

Focus area

Totango is better than Gainsight Platform for

Software Failure Risk

  • medium

Gainsight Platform and Totango: Customer Satisfaction Data

Most deployed common Use Cases for Gainsight Platform and Totango

How efficiently Does Gainsight Platform and Totango manage your Training & Onboarding?

How efficiently Does Gainsight Platform and Totango manage your Automated Playbooks?

How can Gainsight Platform and Totango enhance your Workflow Management process?


Gainsight Platform in Action: Unique Use Cases

What Are the key features of Gainsight Platform for Customer Feedback Management?

How can Gainsight Platform optimize your Customer Success Management Workflow?


Totango in Action: Unique Use Cases

How can Totango optimize your Engagement Management Workflow?

About

SaaS Platform Built for Customer Success

Customer Success & Customer Retention Software with an all-in-one Customer OS.

Age

2011

2010

Financials

SERIES E

SERIES D

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting