Comparison Summary
This comparison report of GetFeedback vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 3850 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing GetFeedback and Betterworks Engage
GetFeedback, Betterworks Engage, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
GetFeedback covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.
Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.
"GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction. With GetFeedback, we've seen an incredible 14% lift in customer satisfaction. Their powerful Salesforce integration also enables... us to connect feedback data with operational data to quickly access insights and take action. " - Mike Cancel
"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile
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About
Feedback Management Tool to Collect, Integrate, Visualize CX data
Feedback Management Platform to collect honest feedback from employees
Age
1999
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
63
15
Total Goals
(we found evidences for)
15
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve ROI
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Increase sales & revenue
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Enter new markets internationally or locally
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Increase average basket value
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Improve consistency
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Improve efficiency
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Establish thought leadership
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Improve internal communications
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Launch new products
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Grow market share
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Improve digital and social presence
- See 12 more
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Improve ROI
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Scale best practices
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Improve visibility
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Enhance customer relationships
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Improve internal communications
- See 2 more
Top Channels
Channels Used
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e-mail
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e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
