Comparison Summary
This comparison report of GetFeedback vs. Canny is based on a specific set of business needs and context. The comparison uses 4312 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing GetFeedback and Canny
GetFeedback, Canny, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
GetFeedback covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.
Canny focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.
"GetFeedback's comprehensive platform helps us measure and improve our end-to-end customer experience. It's so powerful and flexible, and the Salesforce integration is key. " - Lauren Jenkins
"I would say do it. It gives you a holistic view of feedback, which is very hard to have without a tool like this. For the cost, it’s an easy win. " - Felix Higgs
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to Collect, Integrate, Visualize CX data
Canny: Customer Feedback Management Tool
Age
1999
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
63
37
Total Goals
(we found evidences for)
15
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve ROI
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Increase sales & revenue
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Enter new markets internationally or locally
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Increase average basket value
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Improve consistency
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Improve efficiency
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Establish thought leadership
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Improve internal communications
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Launch new products
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Grow market share
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Improve digital and social presence
- See 12 more
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Scale best practices
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Acquire customers
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Launch new products
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Enhance customer relationships
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Improve internal communications
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Improve visibility
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Improve ROI
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Improve brand engagement
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Build brand awareness
- See 6 more
Top Channels
Channels Used
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user generated content
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blogs
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e-mail
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chat
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Slack
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offline
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website
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point of sale
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on premises
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phone calls
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social media
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Facebook
- See 9 more
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user generated content
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blogs
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e-mail
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chat
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Slack
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offline
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website
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point of sale
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on premises
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phone calls
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social media
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Facebook
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
