cuspera logo CUSPERA

GetFeedback vs Enghouse Insights: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of GetFeedback vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 3791 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GetFeedback and Enghouse Insights

GetFeedback, Enghouse Insights, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GetFeedback covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.

Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

"GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business. " - Dan Darcy

"Markelytics using Dub InterViewer for over 8 years, it's a brilliant product. Used it for all type of projects (complex and lengthy), launched large sample size as big as hundred thousand interviews in months time, their server and system never fail...ed. Very easy to integrate and customize any script, it could be Java Script, flash or HTML5. There are hardly any software which is dynamic, powerful and updated with most latest technology yet very competitively prices. I would highly recommend Nebu. " - Rajesh Bodke

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GetFeedback

Focus area

GetFeedback is better than Enghouse Insights for

Software Failure Risk

  • low

logo Enghouse Insights

Focus area

Enghouse Insights is better than GetFeedback for

Software Failure Risk

  • medium

About

Feedback Management Tool to Collect, Integrate, Visualize CX data

Technology for data-driven decision making

Age

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

63

18

Total Goals
(we found evidences for)

15

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management

campaign monitoring


training & onboarding


social media management

social media analytics


workflow management


communication management

sending & publishing communications


loyalty management

customise loyalty program


helpdesk management


lifetime value management


content management

content publishing




generation of new leads


knowledge management


rating and review management


sales review & feedback



contact list management


sales call management


sales document management

contract management

proposal & quote management




relationship management



competitive intelligence


customer case management


business development






lead qualification



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more
  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting