Comparison Summary
This comparison report of GetFeedback vs. Sogolytics is based on a specific set of business needs and context. The comparison uses 9031 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing GetFeedback and Sogolytics
GetFeedback, Sogolytics, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
GetFeedback covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.
Sogolytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
"GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction. With GetFeedback, we've seen an incredible 14% lift in customer satisfaction. Their powerful Salesforce integration also enables... us to connect feedback data with operational data to quickly access insights and take action. " - Mike Cancel
"SoGoSurvey is an exceptional product. I am doing a PhD study into coaching’s effects on leadership, and with SoGoSurvey’s help, have built a number of complex surveys designed for a large number of multiple raters. SoGoSurvey’s technical support is ...outstanding. This aspect of their service, I couldn’t recommend more highly. " - Peter Halliwell
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to Collect, Integrate, Visualize CX data
Actionable survey data with advanced data management and enterprise online survey software
Age
1999
2013
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
63
67
Total Goals
(we found evidences for)
15
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve ROI
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Increase sales & revenue
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Enter new markets internationally or locally
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Increase average basket value
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Improve consistency
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Improve efficiency
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Establish thought leadership
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Improve internal communications
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Launch new products
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Grow market share
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Improve digital and social presence
- See 12 more
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Launch new products
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Build brand awareness
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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social media
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e-mail
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website
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offline
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promotions
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phone calls
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video
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games
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user generated content
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blogs
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omnichannel
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chat
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mobile
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text SMS
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Facebook
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causes and charity
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newsletter
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mobile app
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coupons
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trade shows
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events
- See 18 more
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social media
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e-mail
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website
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offline
-
promotions
-
phone calls
-
video
-
games
-
user generated content
-
blogs
-
omnichannel
-
chat
-
mobile
-
text SMS
-
Facebook
-
causes and charity
-
newsletter
-
mobile app
-
coupons
-
trade shows
-
events
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
