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Gist vs JivoChat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Gist vs. JivoChat is based on a specific set of business needs and context. The comparison uses 3508 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Gist and JivoChat

Gist, JivoChat, Crisp Customer Messaging Platform, Helpcrunch, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Gist covers Knowledge Management with E-Mail, Engagement Management with Website, Drip Marketing with E-Mail, Helpdesk Management with Chat, etc.

JivoChat focuses on Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Gist

Focus area

Gist is better than JivoChat for

Software Failure Risk

  • medium

logo JivoChat

Focus area

Software Failure Risk

  • low

About

getgist.com - All-in-One Email Marketing Automation, Live ...

JivoChat: Live Chat Software for Websites

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

33

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


engagement management

engaging and following up

engaging with scheduling & cadence



helpdesk management


contact list management

creating contact list


communication management

sending & publishing communications


workflow management



generation of new leads




outbound marketing


sales call management

meeting management


campaign management





segmentation and targeting




social media marketing



training & onboarding


conversion management


content management



lifetime value management


lead qualification


rating and review management



account management


customer feedback management


sales document management

proposal & quote management


loyalty management

identify target customers



performance management


business development


social media management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Launch new products

  • Increase customer life time value

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Improve ROI

  • See 7 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more
  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting