Comparison Summary
This comparison report of Gladly platform vs. Talkative is based on a specific set of business needs and context. The comparison uses 705 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Gladly platform and Talkative
Gladly platform, and Talkative belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gladly platform covers Helpdesk Management with Phone Calls, Lead Tracking, Sales Document Management, Lifetime Value Management with Chat, etc.
Talkative focuses on Engagement Management with Chat, Contact List Management with Website, Generation Of New Leads with Chat, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Gladly: Customer Service Platform & Contact Center Technology
Talkative - Web Calling, Video Calling, Live Web Chat ...
Financials
SERIES D
SERIES A
Business Need
Total Processes
(we found evidences for)
21
19
Total Goals
(we found evidences for)
10
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Shorten ramp up time
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Increase customer life time value
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Build brand awareness
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Improve internal communications
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Increase sales & revenue
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Enter new markets internationally or locally
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Launch new products
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Improve digital and social presence
- See 7 more
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Improve digital and social presence
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Enter new markets internationally or locally
- See 2 more
Top Channels
Channels Used
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chat
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website
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phone calls
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e-mail
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offline
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on premises
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point of sale
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video
- See 5 more
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chat
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website
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phone calls
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e-mail
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offline
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on premises
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point of sale
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video
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
