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Glance Visual Engagement Platform vs SmartAction: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Glance Visual Engagement Platform vs. SmartAction is based on a specific set of business needs and context. The comparison uses 1576 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Glance Visual Engagement Platform and SmartAction

Glance Visual Engagement Platform, AgilityPortal, Quire, etc., belong to a category of solutions that help Collaboration and Productivity, whereas SmartAction, U-Analyze, Zoom Virtual Agent, etc., belong to a category of solutions that help Chatbot. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Glance Visual Engagement Platform covers Engagement Management, Collaboration with Mobile, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

SmartAction focuses on Helpdesk Management with Phone Calls, Customer Feedback Management with Promotions, Order Management with Phone Calls, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Glance Visual Engagement Platform

Focus area

Software Failure Risk

  • medium

logo SmartAction

Focus area

Software Failure Risk

  • medium

About

Glance Visual Engagement Platform – Glance Networks Inc

conversational AI, Virtual Agents for Call Center Automation

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

30

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



helpdesk management


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


lifetime value management


loyalty management

customise loyalty program


workflow management


training & onboarding


communication management

sending & publishing communications


rating and review management




sales incentive management



billing and invoice management


competitive intelligence


membership management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Improve internal communications

  • See 7 more
  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • omnichannel

  • promotions

  • chat

  • text SMS

  • user generated content

  • blogs

  • See 4 more
  • phone calls

  • omnichannel

  • promotions

  • chat

  • text SMS

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting