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Gong vs Callminer Eureka Redact: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Gong vs. Callminer Eureka Redact is based on a specific set of business needs and context. The comparison uses 23996 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Gong and Callminer Eureka Redact

Gong, Callminer Eureka Redact, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Gong covers Sales Call Management with Phone Calls, Call Coaching with Phone Calls, Deal Analytics & Insights, Sales Rep Engagement with Phone Calls, etc.

Callminer Eureka Redact focuses on Coaching with Phone Calls, Engagement Management with E-Mail, Lead Management, Sales Document Management, etc.

"I've been able to change the trajectory of deals to a win just by using Gong to listen in on calls. I do this at my convenience, even during my daily commute to work. " - Marc Medrano

"We see CallMiner Eureka as a valued extension to our coaching team, helping us foster our CustomerOne' environment by providing data that supports agents positive behaviors. Having all this data makes coaching much easier because there's little disp...ute of the facts. Also agents can get out ahead of the process by observing their scores before they speak with their supervisor. " - Adam McCord

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Gong

Focus area

Gong is better than Callminer Eureka Redact for

Software Failure Risk

  • medium

logo Callminer Eureka Redact

Focus area

Software Failure Risk

  • medium

About

Revenue Intelligence Platform to coach sales reps

Sensitive Data & Call Redaction Software | CallMiner

Age

2015

Financials

SERIES E

SERIES F

Business Need

Total Processes
(we found evidences for)

79

19

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


sales call management




engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding



communication management

tracking & monitoring communications

sending & publishing communications


sales review & feedback


talk track creation


knowledge management

creating knowledge base



account management


conversion management



competitive intelligence



contact list management


workflow management


generation of new leads


lead qualification

lead qualification: technographic


courses & assessment

identify skill gaps

create learning path

track learning progress



lifetime value management



social media management

social media analytics

scheduling post to social media





renewal management


pipeline management


business development


opportunity management


sales quota management




billing and invoice management


campaign management


promotion management


discount management



performance management


advocacy management


channel management


touchpoint management


loyalty management



contract management


sales document management

contract management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Improve efficiency

  • Scale best practices

  • Shorten ramp up time

  • See 3 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • omnichannel

  • phone calls

  • e-mail

  • omnichannel

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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No Data

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Migration Risk

medium

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No Data

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Business Setting