Gong Overview
Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.
Use Cases
Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.
Gong Use-Cases and Business Priorities: Customer Satisfaction Data
Gong works with different mediums / channels such as Phone Calls.
Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Gong support capabilities include Email Support, Chat Support, Phone Support, etc. also Gong analytics capabilities include Analytics, and Custom Reports.
Reviews
"The best thing about Gong is that I can help coach my colleagues and reps when I'm on the go, commuting to and from work, or when I get a few minutes during the day. So I'm able to be always on." - Natalie Lebow
Gong, Chorus by ZoomInfo, Salesken, Jiminny, Wingman, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Gong Use Cases
How efficiently Does Gong manage your Sales Call Management?
What Are the key features of Gong for Call Coaching?
How can Gong optimize your Deal Analytics & Insights Workflow?
How efficiently Does Gong manage your Sales Rep Engagement?
What Are the key features of Gong for Onboarding?
55+ more Business Use Cases
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The best thing about Gong is that I can help coach my colleagues and reps when I'm on the go, commuting to and from work, or when I get a few minutes during the day. So I'm able to be always on. Testimonial By Natalie Lebow |
|
|
As a sales leader, you can't make every sales call or meeting. Gong allows us to listen to our call recordings on-demand for coaching, as well as gather critical intelligence across the company Testimonial By Mike Lambert |
|
|
Gong is the most impactful sales tool that I've used or seen, and I've seen and used a lot. It's impact is unbelievable. Testimonial By Eric Bluhm |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Natalie Lebow Sales Productivity Manager Greenhouse Software |
The best thing about Gong is that I can help coach my colleagues and reps when I'm on the go, commuting to and from work, or when I get a few minutes during the day. So I'm able to be always on. Testimonial By Natalie Lebow |
|
Mike Lambert Chief Revenue Officer Outsystems |
As a sales leader, you can't make every sales call or meeting. Gong allows us to listen to our call recordings on-demand for coaching, as well as gather critical intelligence across the company Testimonial By Mike Lambert |
|
Eric Bluhm Vice President Zywave |
Gong is the most impactful sales tool that I've used or seen, and I've seen and used a lot. It's impact is unbelievable. Testimonial By Eric Bluhm |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Information Technology and Services
|
Information Technology and Services |
Case Study AppenRead More |
Computer Software
|
Computer Software |
Case Study EgnyteRead More |
Computer Software
|
Computer Software |
Case Study ImpactRead More |
Video
Global capital market research firm PitchBook is 10x more efficient with Gong
Frequently Asked Questions(FAQ)
for Gong
What is Gong?
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
What is Gong used for?
What are the top features of Gong?
Who uses Gong?
What are Gong alternatives?
Where is Gong located?
Peers used Gong for sales call management and call coaching
Gong Competitors
Gong Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Gong Integrations
Gong integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Gong.io Inc News
Gong Named to Inc.s 2024 Best in Business List in the AI & Data Category
Gong was named to Inc.s 2024 Best in Business list in the AI & Data category for its impact on revenue teams using AI and customer-interaction data to boost productivity and growth.
Unify sales teams: Drive consistency and growth with Gongs new AI announcements
Gong.io announced new AI enhancements to their Revenue AI Platform, aiming to unify sales teams and improve productivity by addressing disjointed processes and inefficient workflows.
Gong's Partner Ecosystem Continues Rapid Growth, Bringing Together More Than 250 Technology and Services Partners - PR Newswire
Gong's partner ecosystem is growing rapidly, with over 250 technology and services partners joining together.
Gong.io Inc Feeds
Sales engagement that establishes trust: How we use Gong Engage at Gong
Gong.io uses Gong Engage to enhance sales engagement, boost win rates, and increase revenue per representative by building trust and standing out in competitive markets.
BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging
The post BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging appeared first on Gong.
Forrester report shows the benefits of revenue tech stack consolidation
The post Forrester report shows the benefits of revenue tech stack consolidation appeared first on Gong.
Gong.io Inc Profile
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
SERIES E
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