Gong Overview
Gong captures and analyzes customer interactions, transforming them into actionable insights. This platform empowers sales teams by providing data-driven guidance, helping them make informed decisions rather than relying on gut feelings. Gong's unique ability to centralize revenue workflows within a single platform allows businesses to stop losing winnable deals and unlock revenue potential. By leveraging AI, Gong helps sales professionals understand customer needs and improve engagement strategies. The platform is trusted by leading companies to enhance their revenue processes, making it an essential tool for any sales-driven organization.
Use Cases
Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.
Gong Use-Cases and Business Priorities: Customer Satisfaction Data
Gong works with different mediums / channels such as Phone Calls.
Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Gong support capabilities include Email Support, Chat Support, Phone Support, etc. also Gong analytics capabilities include Analytics, and Custom Reports.
Reviews
"Every rep we deployed Gong to saw a marked increase in performance within 45 days. My reps now pitch and sell sharper." - Marc Jacobs
Peer review evidence (same sources as the product rating summary)
"...I love that I can easily go back and read the transcript of my calls...." Peer review by Allie W., Account Executive, Computer Software
"...I can tag my VP of Sales to give me coaching on a particular moment in the call...." Peer review by Steve W., Information Services
"...Deal Intelligence helps sales teams better team-sell...." Testimonial by Mike Bullard, Mid-Market Sales Manager, Mid-Market Sales Manager
Gong, Salesken, Firefiles.ai, Jiminny, CallRail, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.
Gong Customer wins, Customer success stories, Case studies
What solutions does Gong provide for Sales Call Management?
What makes Gong ideal for Call Coaching?
How can Gong enhance your Deal Analytics & Insights process?
How can Gong optimize your Sales Rep Engagement Workflow?
How can Gong enhance your Onboarding process?
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
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Every rep we deployed Gong to saw a marked increase in performance within 45 days. My reps now pitch and sell sharper. Testimonial By Marc Jacobs |
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Leading Organizations Leverage Gong In The Field, BlueCat networks selected Gong to get more visibility into their deals and improve their forecasting. Once the field saw what Gong could do they had to have it. Testimonial By Jason Van Ravenswaay |
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Thanks to Gong, I have been able to consistently shorten sales cycles. Since my prospects can now review our solution's functionality using Gong's simple user interface on their own time, I can focus on other critical parts of the sales process. Testimonial By Michael Quinlan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Marc Jacobs VP Sales Greenhouse |
Every rep we deployed Gong to saw a marked increase in performance within 45 days. My reps now pitch and sell sharper. Testimonial By Marc Jacobs |
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Jason Van Ravenswaay Head Of Global Sales Operations Bluecat Networks |
Leading Organizations Leverage Gong In The Field, BlueCat networks selected Gong to get more visibility into their deals and improve their forecasting. Once the field saw what Gong could do they had to have it. Testimonial By Jason Van Ravenswaay |
|
Michael Quinlan Account Executive Sisense |
Thanks to Gong, I have been able to consistently shorten sales cycles. Since my prospects can now review our solution's functionality using Gong's simple user interface on their own time, I can focus on other critical parts of the sales process. Testimonial By Michael Quinlan |
Docusign Selects Gong Revenue AI Operating System to Accelerate Sales Productivity and Drive Strategic Growth
Zendesk Selects Gong Revenue AI Platform to Accelerate its Go-to-Market Transformation ...
Zendesk Selects Gong Revenue AI Platform to Accelerate its Go-to-Market Transformation as it Introduces New AI Offerings
Global capital market research firm PitchBook is 10x more efficient with Gong
Frequently Asked Questions(FAQ)
for Gong
What is Gong?
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
What is Gong used for?
What are the top features of Gong?
Who uses Gong?
What are Gong alternatives?
Where is Gong located?
Peers used Gong for sales call management and call coaching
Gong Competitors
Gong Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Gong Integrations
Gong integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Gong
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Gong.io Inc News
Gong ARR exceeds $500m calming AI fears
Gong's annual recurring revenue (ARR) has surpassed $500 million, alleviating concerns about the impact of AI on its business. This milestone highlights Gong's strong market position and growth in the revenue intelligence sector.
Gong Named to Fast Company's Annual List of the World's Most ...
Gong has been named to Fast Company's list of the World's Most Innovative Companies for 2026 in the Applied AI category. This recognition highlights Gong's Revenue AI Operating System, which enhances revenue teams' efficiency and decision-making through AI-driven insights. The accolade underscores Gong's commitment to innovation and its impact on transforming go-to-market strategies.
Gong Appoints Joe FitzGerald as Chief Legal Officer
Gong has appointed Joe FitzGerald as Chief Legal Officer to lead global legal affairs. With extensive experience in technology law, FitzGerald will navigate AI regulation and data privacy as Gong expands its AI-native platform. His role is crucial for Gong's growth and compliance as it pioneers revenue intelligence solutions.
Gong Appoints Joe FitzGerald as Chief Legal Officer for Global Growth
Gong has appointed Joe FitzGerald as Chief Legal Officer to oversee global legal affairs, supporting the company's expansion of its AI-native platform. FitzGerald, with over 25 years of experience, previously served as CLO at Lacework and played a key role in Pure Storage's growth. His expertise will aid Gong in navigating AI innovation, data privacy, and global regulations.
Gong.io Inc Profile
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
SERIES E
