Gong Overview
Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.
Use Cases
Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.
Gong Use-Cases and Business Priorities: Customer Satisfaction Data
Gong works with different mediums / channels such as Phone Calls.
Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Gong support capabilities include Email Support, Chat Support, Phone Support, etc. also Gong analytics capabilities include Analytics, and Custom Reports.
Reviews
"Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on... the data. Above and beyond all of that, Deal Intelligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close." - Kara Martin
Gong, Chorus by ZoomInfo, Salesken, Jiminny, Wingman, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Gong Use Cases
How can Gong optimize your Sales Call Management Workflow?
Why is Gong the best choice for Call Coaching?
How can Gong enhance your Deal Analytics & Insights process?
What benefits does Gong offer for Sales Rep Engagement?
What solutions does Gong provide for Onboarding?
55+ more Business Use Cases
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close. |
|
The best thing about Gong is that I can help coach my colleagues and reps when I'm on the go, commuting to and from work, or when I get a few minutes during the day. So I'm able to be always on. Testimonial By Natalie Lebow |
|
|
Gong helps us with messaging, positioning, and objection-handling. It creates an immediate feedback loop for our 1-on-1's and helps sales reps get up to speed. Testimonial By Jon Parisi |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kara Martin Mid-Market Sales Manager Zenefits |
Deal Intelligence is fantastic. It provides me with a very easy resource to get accurate and data-driven insights. And more importantly, it serves as a second layer for me to ensure that every one of my reps' forecasting is indeed accurate, based on the data. Above and beyond all of that, Deal Inte...lligence is able to provide me with a quick way to understand how we're managing our sales cycles and what has the highest likelihood to close. |
|
Natalie Lebow Sales Productivity Manager Greenhouse Software |
The best thing about Gong is that I can help coach my colleagues and reps when I'm on the go, commuting to and from work, or when I get a few minutes during the day. So I'm able to be always on. Testimonial By Natalie Lebow |
|
Jon Parisi VP of Sales GuideSpark |
Gong helps us with messaging, positioning, and objection-handling. It creates an immediate feedback loop for our 1-on-1's and helps sales reps get up to speed. Testimonial By Jon Parisi |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Internet
|
Internet |
Case Study HubspotRead More |
Computer Software
|
Computer Software |
Case Study GenesysRead More |
Computer & Network Security
|
Computer & Network Security |
Case Study BlueCatRead More |
Video
Global capital market research firm PitchBook is 10x more efficient with Gong
Frequently Asked Questions(FAQ)
for Gong
What is Gong?
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
What is Gong used for?
What are the top features of Gong?
Who uses Gong?
What are Gong alternatives?
Where is Gong located?
Peers used Gong for sales call management and call coaching
Gong Competitors
Gong Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Gong Integrations
Gong integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Gong
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Gong.io Inc News
Gong Revenue AI Platform Named a Winner in 2025 BIG Innovation Awards
Gong's Revenue AI Platform won the 2025 BIG Innovation Award for Business Services, recognized for driving innovation and achieving business success through AI insights and actions.
Gong Named a Winner inInfoWorlds Technology of the Year Awards for AI and Machine Learning Applications
Gong won InfoWorld's Technology of the Year Award for its AI and Machine Learning applications, recognized for enhancing productivity, revenue growth, and worker satisfaction with its Revenue AI platform.
Boost pipeline growth, anywhere you work: Gong Anywhere comes to Gmail and Salesforce
Gong Anywhere integrates revenue AI into Gmail and Salesforce, enhancing sales reps' productivity by providing necessary context within their workflow. It aims to reduce time wasted on switching between tools and will soon be available for Microsoft Outlook as well.
Gong.io Inc Feeds
Sales engagement that establishes trust: How we use Gong Engage at Gong
Gong.io uses Gong Engage to enhance sales engagement, boost win rates, and increase revenue per representative by building trust and standing out in competitive markets.
BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging
The post BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging appeared first on Gong.
Forrester report shows the benefits of revenue tech stack consolidation
The post Forrester report shows the benefits of revenue tech stack consolidation appeared first on Gong.
Gong.io Inc Profile
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
SERIES E
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