Gong Overview

Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.

Use Cases

Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.

Other use cases:

  • Sales Rep Engagement
  • Onboarding
  • Collaboration
  • Communication Management
  • Sales Review & Feedback
  • Playbook Creation
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.

Other priorities:

  • Improve Pipeline Visibility
  • Improve Sales Team Effectiveness
  • Adopt Sales Best Practices
  • Ramp Up New Hires Quickly
See all business priorities See less business priorities

Gong Use-Cases and Business Priorities: Customer Satisfaction Data

Gong works with different mediums / channels such as Phone Calls,

Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc.

Reviews

"I've been able to change the trajectory of deals to a win just by using Gong to listen in on calls. I do this at my convenience, even during my daily commute to work." - Marc Medrano

Gong, Chorus by ZoomInfo, Salesken, Jiminny, Wingman, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Gong

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Gong Use Cases

How can Gong enhance your Sales Call Management process?

What benefits does Gong offer for Call Coaching?

What Are the key features of Gong for Deal Analytics & Insights?

How does Gong facilitate Sales Rep Engagement?

What benefits does Gong offer for Onboarding?

55+ more Business Use Cases

87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Gong testimonial

Marc Medrano

Vice President

Sparkcentral

I've been able to change the trajectory of deals to a win just by using Gong to listen in on calls. I do this at my convenience, even during my daily commute to work. Testimonial By Marc Medrano
Gong testimonial

Mike Lambert

Chief Revenue Officer

Outsystems

As a sales leader, you can't make every sales call or meeting. Gong allows us to listen to our call recordings on-demand for coaching, as well as gather critical intelligence across the company Testimonial By Mike Lambert
Gong testimonial

Anna Phalen

VP Sales & Account Management

Jellyvision

Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game.

Testimonial By Anna Phalen
CUSTOMERS TESTIMONIALS
Gong testimonial

Marc Medrano

Vice President

Sparkcentral

I've been able to change the trajectory of deals to a win just by using Gong to listen in on calls. I do this at my convenience, even during my daily commute to work. Testimonial By Marc Medrano
Gong testimonial

Mike Lambert

Chief Revenue Officer

Outsystems

As a sales leader, you can't make every sales call or meeting. Gong allows us to listen to our call recordings on-demand for coaching, as well as gather critical intelligence across the company Testimonial By Mike Lambert
Gong testimonial

Anna Phalen

VP Sales & Account Management

Jellyvision

Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game.

Testimonial By Anna Phalen

Case Studies

COMPANY INDUSTRY CASE STUDIES
Gong case study
Computer Software
Computer Software
CASE STUDY Momentive

Momentive's customer success team used Gong to improve customer conversations, resulting in a 20% increase in renewal rates.

Read More
Gong case study
Computer Software
Computer Software
CASE STUDY Mondaycom

Monday.com improved revenue team alignment using Gong, resulting in higher win rates, larger deal sizes, and increased revenue per representative.

Read More
Gong case study
Internet
Internet
Case Study Hubspot

Gong Lets HubSpot Sales Reps to Go Back and Watch the Game Tapes.

Read More

Video

Global capital market research firm PitchBook is 10x more efficient with Gong

Video Thumbnail

Frequently Asked Questions(FAQ)

for Gong

What is Gong?

Gong is a revenue intelligence platform that sales managers use to coach their sales reps.

It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.

Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.

What is Gong used for?

Gong is a Conversation Intelligence Software mainly used by its customers to Increase Sales & Revenue and Achieve Consistent Sales Process by Sales Call Management, Call Coaching and Deal Analytics & Insights .

What are the top features of Gong?

Recording, Voice transcription and Alerts: popups & Notifications are some of the top features of Gong.

Who uses Gong?

Gong is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Gong alternatives?

Chorus By ZoomInfo, Salesken, Jiminny and Wingman are popular alternatives for Gong.

Where is Gong located?

Gong is headquartered at 814 Mission St, Floor 4 San Francisco, CA 94103.
lightning

Peers used Gong for sales call management and call coaching

Gong Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (729)
Analytics

4.55/5 ★

Read Reviews (1013)
Custom Reports

4.15/5 ★

Read Reviews (682)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (729)
Analytics

4.55/5 ★

Read Reviews (1013)
Custom Reports

4.15/5 ★

Read Reviews (682)

Software Failure Risk Guidance

?

for Gong

Overall Risk Meter

Low Medium High

Top Failure Risks for Gong

Gong News

Gong strikes the right note to expand AI capabilities to help revenue teams - Diginomica

Diving into new AI-infused updates with Gong co-founder and Chief Product Officer Eilon Reshef and Mason Johnson, Senior Product Marketing ...

22/07/2024 - source

Gong Unveils New AI Capabilities To Help Revenue Teams Enhance Execution

Gong, a revenue intelligence platform, enhanced its user-trainable AI and concept capture technology AI Smart Trackers through the release of new ...

25/06/2024 - source

Gong adds GenAI conversational intelligence for sales insights - TechTarget

Conversational intelligence pulled from all sales calls, chats, texts and emails is the next sales tech frontier. Gong users get new generative AI ...

25/06/2024 - source

Gong Feeds

Sales engagement that establishes trust: How we use Gong Engage at Gong

Gong.io uses Gong Engage to enhance sales engagement, boost win rates, and increase revenue per representative by building trust and standing out in competitive markets.

21/10/2024 - source

BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging

The post BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging appeared first on Gong.

09/05/2024 - source

Forrester report shows the benefits of revenue tech stack consolidation

The post Forrester report shows the benefits of revenue tech stack consolidation appeared first on Gong.

14/04/2024 - source

Gong Profile

Company Name

Gong

Company Website

https://www.gong.io/

Year Founded

2015

HQ Location

814 Mission St, Floor 4 San Francisco, CA 94103

Employees

101-250

Social

Financials

SERIES E