Comparison Summary
Introducing Gong and VoiceOps
Gong, VoiceOps, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gong covers Sales Call Management with Phone Calls, Call Coaching with Phone Calls, Deal Analytics & Insights, Sales Rep Engagement with Phone Calls, etc.
VoiceOps focuses on Sales Coaching with Phone Calls, Contact Center Performance Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.
"[Gong's] Deal Intelligence is completely necessary for any sales organization. It helps them learn and collaborate with one another, and pushes their deals as quickly as possible through the sales cycle. " - Brittany Nicholas
"Very easy to use coaching tool. I honestly couldn't be happier with the results I have seen so far. " - Jon Santefort
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Revenue Intelligence Platform to coach sales reps
AI coaching and training platform for call centers
Age
2015
Financials
SERIES E
SERIES A
Business Need
Total Processes
(we found evidences for)
79
28
Total Goals
(we found evidences for)
6
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve consistency
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Improve visibility
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Improve efficiency
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Scale best practices
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Shorten ramp up time
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Increase sales & revenue
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Improve ROI
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Improve efficiency
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve consistency
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Enhance customer relationships
- See 5 more
Top Channels
Channels Used
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phone calls
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user generated content
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blogs
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offline
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on premises
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phone calls
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user generated content
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blogs
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offline
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on premises
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
