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Compare Good.Loop vs Oracle CX Service

Failure Risk Guidance Security Report ?

Failure Risk for Good.Loop medium Failure Risk for Oracle CX Service low
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Comparison Summary

For Good.Loop vs Oracle CX Service comparison, Our AI algorithm looked at 2220 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Good.Loop and Oracle CX Service to solve their respective business needs.

Pros and cons of Good.Loop and Oracle CX Service

Good.Loop is more suited to businesses that require Engagement Management with Social Media and Advertisement where as Oracle CX Service is focused towards Engagement Management with Phone Calls and Knowledge Management with Chat .

Both Good.Loop and Oracle CX Service are Customer Experience Management software, peers recommend Good.Loop for advertisement where as Oracle CX Service is more known for knowledge management and customer feedback management .

logo Good.Loop

Focus area

Good.Loop is better than Oracle CX Service for

Software Failure Risk

  • medium

logo Oracle CX Service

Focus area

Oracle CX Service is better than Good.Loop for

Software Failure Risk

  • low

About

Good.Loop | a programmatic video, social and rich media solution, connecting viewers and brands through ethical

Service Cloud | Customer Experience | Oracle Cloud

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

21

68

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (24)

Read Reviews (100)

engaging and following up

Read Reviews (19)

Read Reviews (49)

advertisement

Read Reviews (20)

Read Reviews (1)

communication management

Read Reviews (7)

Read Reviews (47)

sending & publishing communications

Read Reviews (7)

Read Reviews (7)

social media management

Read Reviews (3)

Read Reviews (18)

social media analytics

Read Reviews (2)

Read Reviews (8)

cause marketing

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (34)

campaign management

Read Reviews (1)

Read Reviews (4)

generation of new leads

Read Reviews (1)

Read Reviews (2)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (83)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

helpdesk management

Read Reviews (0)

Read Reviews (68)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (16)

measuring net promoter score

Read Reviews (0)

Read Reviews (11)

customer feedback management

Read Reviews (0)

Read Reviews (55)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (16)

measuring net promoter score

Read Reviews (0)

Read Reviews (11)

workflow management

Read Reviews (0)

Read Reviews (23)

customer case management

Read Reviews (0)

Read Reviews (22)

contract management

Read Reviews (0)

Read Reviews (16)

proposal & quote management

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (20)

contract management

Read Reviews (0)

Read Reviews (16)

proposal & quote management

Read Reviews (0)

Read Reviews (4)

relationship management

Read Reviews (0)

Read Reviews (12)

touchpoint management

Read Reviews (0)

Read Reviews (10)

channel management

Read Reviews (0)

Read Reviews (9)

content sharing

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (7)

content sharing

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (5)

opportunity management

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

billing and invoice management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

training & onboarding

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Build brand awareness

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Launch new products

  • Improve efficiency

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • e-mail

  • website

  • promotions

  • mobile

  • omnichannel

  • offline

  • point of sale

  • user generated content

  • blogs

  • support groups

  • coupons

  • newsletter

  • on premises

  • video

  • print media

  • magazine

  • Twitter

  • Facebook

  • mobile app

  • See 19 more

  • phone calls

  • chat

  • social media

  • e-mail

  • website

  • promotions

  • mobile

  • omnichannel

  • offline

  • point of sale

  • user generated content

  • blogs

  • support groups

  • coupons

  • newsletter

  • on premises

  • video

  • print media

  • magazine

  • Twitter

  • Facebook

  • mobile app

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting