Overview: Google Hangouts and Cisco Webex as Webinar and Conferencing Category solutions.

Google Hangouts best suits large enterprises needing robust internal communication with its wide adoption in education and IT services. Meanwhile, Cisco Webex finds its home in smaller settings focusing on attendee engagement and market growth with notable popularity in the information technology industry.

Google Hangouts: Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.

Cisco Webex: Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.

Google Hangouts and Cisco Webex: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Google Hangouts focuses on collaboration and conference call management, fitting those with a need in communication management. read more →

Cisco Webex emphasizes collaboration, conference call, and meeting management, catering to those prioritizing attendee engagement. read more →

Business Goals

Google Hangouts enhances internal communications and helps attract attendees, aligning with education and software industries. read more →

Cisco Webex is suited for those looking to attract attendees and improve communication to grow market share. read more →

Core Features

Google Hangouts offers integrations and security features prioritizing seamless communication, popular in large enterprises. read more →

Cisco Webex provides AI, analytics, and security, serving those focusing on compliance and market expansion. read more →

Vendor Support

Google Hangouts offers extensive 24/7 support along with chat and email options tailored for large enterprises. read more →

Cisco Webex provides comprehensive phone and 24/7 support, supporting various scale businesses including small setups. read more →

Segments and Industries

Google Hangouts serves large enterprises and is prominent in education and IT services sectors. read more →

Cisco Webex is favored by small and mid-sized clients, widely used in IT services and software industries. read more →

Operational Alignment

Google Hangouts integrates into operations of larger corporations, ideal for educational and technical industries. read more →

Cisco Webex fits small to mid-size operations focusing on collaborative and dynamic communication workflows. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Phone Support

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Chat Support

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Email Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Google Hangouts and Cisco Webex

What Are the key features of Google Hangouts and Cisco Webex for Collaboration?

Google Hangouts and Cisco Webex are both video conferencing tools that allow users to share screens and participate in group conversations. Google Hangouts is simpler and more intuitive for everyday use, while Cisco Webex has more advanced features. Cisco Webex is often preferred for enterprise-level meetings, while Google Hangouts is better suited for smaller, informal gatherings. Both tools have limitations; Google Hangouts is free and thus lacks premium features, while Cisco Webex can be complex and may have issues with certain displays.

"...Google Hangouts is the best communication service provider that allows users to collaborate via audio and video chats...." Peer review by Kristi J., Account Executive, Computer Software

"...Anyway, the features I enjoyed most were the polling, document collaboration, Q&A and live video streaming......" Peer review by Chawn Young, Management Consulting

How does Google Hangouts and Cisco Webex facilitate Conference Call Management?

Google Hangouts and Cisco Webex both offer conference call management features. Google Hangouts is more suitable for informal meetings with colleagues, while Cisco Webex is designed for professional meetings and conferences. Google Hangouts provides ease of use and integration with Gmail accounts, but its video and audio quality can be inconsistent. Cisco Webex emphasizes stability, features like screen sharing and document sharing, and has a more sophisticated scheduling system.

"...Overall, Google Hangouts is a great solution for people looking for an easy way to have a conference call...." Peer review by Brian S., EVP, Marketing and Advertising

"...Its ability to have voice calls and video conferences using pretty much any video equipment is, in my opinion, unparalleled...." Peer review by Héctor Isaac Martínez García, Construction

How efficiently Does Google Hangouts and Cisco Webex manage your Sales Call Management?

Google Hangouts and Cisco Webex both allow users to share their screens and record calls, making them suitable for sales call management. Google Hangouts integrates with Gmail and Google Calendar for scheduling meetings, while Cisco Webex integrates with Outlook. Google Hangouts is generally considered easier to use, while Cisco Webex offers more advanced features, including whiteboarding. Both platforms have limitations, such as a lack of granular control over meeting editing in Cisco Webex.

"...Secondly, I would want to point out at this unique feature which is known to just a few, Google hangouts allows you to record calls you deem interesting or worth keeping record of, I do this always with clients when making deals and also while having a session with my directors...." Peer review by Stanley I., Business Writer, Internet

"...It's feature to record calls is also helpful to recall what happened in the future...." Peer review by Tom Bacho, Design

How can Google Hangouts and Cisco Webex enhance your Content Management process?

Both Google Hangouts and Cisco Webex allow users to share content during meetings. Google Hangouts facilitates sharing of links, images, videos, and documents, while Cisco Webex focuses on sharing desktops, documents, and applications. Cisco Webex has a cloud-based platform for storing shared content, whereas Google Hangouts does not provide a dedicated storage solution. Google Hangouts has limitations in its document-sharing features, whereas Cisco Webex has limitations in editing content during meetings.

"...We can not only talk and video chat but share documents and presentations with their other tools!. ...." Peer review by Verified Reviewer, Design

"...It offers a great mix because It integrates audio, video and content sharing...." Peer review by Orlando Gomez A

How can Google Hangouts and Cisco Webex optimize your Sales Document Management Workflow?

Both Google Hangouts and Cisco Webex allow users to share documents during meetings. Google Hangouts integrates with Google Docs for document collaboration, while Cisco Webex focuses on screen sharing and document presentation. Google Hangouts offers a more seamless document sharing experience within the browser, while Cisco Webex excels at screen sharing and collaboration with features like whiteboarding. However, Cisco Webex can experience performance issues with large documents and requires significant bandwidth.

"...It's nice to not have to switch between multiple accounts just to share a document. ...." Peer review by Verified Reviewer, Hospital & Health Care

"...Easy login and access lets you run meetings, share screens, and share documents easily anywhere in the world...." Peer review by Geoffrey Seiler, Education