Overview: Google Hangouts and Skype as Webinar and Conferencing Category solutions.

Google Hangouts and Skype are both formidable players in the Webinar and Conferencing category, catering to various user segments with robust capabilities and features. While Google Hangouts is favored by educational and IT sectors for its ease of integration and communication management, Skype's popularity among large enterprises and the IT industry is driven by its extensive collaboration features and data management capabilities. Both platforms offer comprehensive support and are well-aligned with businesses aiming to enhance internal communications and stakeholder relations.

Google Hangouts: Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.

Skype: Skype allows free video calls, messaging, and affordable international calls. Instant online video calls can be created with one click, no download needed.

Google Hangouts and Skype: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Google Hangouts supports collaboration, conference call management, and communication management suited for teams focusing on internal communication and unified workspace experience. read more →

Skype excels in collaboration and conference call management, making it ideal for businesses that need advanced coordination and call features. read more →

Business Goals

Google Hangouts helps businesses improve internal communications and enhance customer relationships, attracting attendees quickly. read more →

Skype focuses on improving internal communications while efficiently managing global audience reach and enhancing customer relations. read more →

Core Features

Google Hangouts offers integrations, data export/import, and custom reports, prioritizing compliance and security. read more →

Skype provides deep integration, comprehensive data import/export features, and strong compliance, vital for extensive enterprise use. read more →

Vendor Support

Google Hangouts provides 24/7 phone and chat support, catering to consistent communication and immediate needs. read more →

Skype offers robust 24/7 phone and email support, ensuring that complex issues are addressed efficiently for seamless usage. read more →

Segments and Industries

Google Hangouts is widely used by large enterprises and the education sector, reflecting its adaptability in structured environments. read more →

Skype serves a broad user base across large enterprises and small to mid-sized markets, thriving in IT and software industries. read more →

Operational Alignment

Google Hangouts fits into operational workflows of users who need effective offline and video communication options. read more →

Skype aligns smoothly with operations requiring strong chat and video capabilities, fitting dynamically into diverse operational needs. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Phone Support

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Chat Support

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Email Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Google Hangouts and Skype

Why is Google Hangouts and Skype the best choice for Collaboration?

Both Google Hangouts and Skype offer video conferencing, screen sharing, and instant messaging for collaboration. Google Hangouts emphasizes ease of use and integration with other Google services, while Skype prioritizes reliability and advanced features. Both platforms require a good internet connection for optimal performance, and both have limitations in handling large-scale enterprise needs.

"...This software has lots of features such as HD video calls, screen sharing, instant messaging and much more...." Peer review by Christopher L., Applications, Education

"...Multiple options like share screen, recording, Joining and chatting very easily maintained at time of calling...." Peer review by Laxmi Rahul C, Robotics Process Automation, Information Technology and Services

How can Google Hangouts and Skype optimize your Conference Call Management Workflow?

Google Hangouts and Skype both enable conference calls and video conferencing. Google Hangouts offers a simpler interface for quick meetings and screen sharing while Skype allows for flexibility in switching between chat, conference calls, and individual calls. Google Hangouts integrates with Google services while Skype integrates with Microsoft Office 365. However, Google Hangouts has limitations in audio and video call quality and Skype has limitations in large-scale video conference calls.

"...Google Hangouts was a video chatting service that me and friends/colleagues used to conference call each other several years ago...." Peer review by Verified Reviewer, Hospital & Health Care

"...The best thing is one can make conference call and its really helpful in corporate sector especially for meetings...." Peer review by Shoaib R, Graphics Designer, Internet

What Are the key features of Google Hangouts and Skype for Communication Management?

Google Hangouts and Skype both enable sending messages and making voice and video calls. Google Hangouts provides a recording feature for calls and messages, while Skype allows recording video calls. Both tools experience limitations, such as occasional message delivery issues and occasional delays in message sending.

"...I love that we are able to "chat" with coworkers throughout the building without having to send an email...." Peer review by Kaytlyn H., Addiction Medicine Care Coordinator, Hospital & Health Care

"...I can send messages and call our clients directly from Skype without spending too much of my credits...." Peer review by User

How does Google Hangouts and Skype facilitate Sales Call Management?

Google Hangouts and Skype are similar in that they both enable screen sharing and call recording for sales calls. Google Hangouts integrates well with Google Calendar for scheduling meetings, whereas Skype does not. Google Hangouts allows for recording calls directly, while Skype requires the use of third-party software for recording. One limitation shared by both platforms is the inability to save past calls.

"...-It allows us to record the call and show it on the YouTube...." Peer review by faizan i., Web Developer, Information Technology and Services

"...Call Recording is the best part using which we can make a not of our minutes of meetings...." Peer review by Anonymous Reviewer, Computer & Network Security

Why is Google Hangouts and Skype the best choice for Content Management?

Google Hangouts and Skype both allow users to share documents and other content during communication. Google Hangouts excels at sharing documents and multimedia content, offering flexibility for sharing links and information from various sources. Skype, on the other hand, provides a wider range of document formats but has limitations in its ability to display documents effectively within group conversations. Both tools have limitations in document sharing.

"...It was good for conferences, scheduling, seeing when others are available and sharing documents, photos and brainstorming...." Peer review by sue r., business owner, Apparel & Fashion