Comparison Summary
This comparison report of Google Hangouts vs. Smart PBX is based on a specific set of business needs and context. The comparison uses 18929 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Google Hangouts and Smart PBX
Google Hangouts, Skype, GoTo Meeting, etc., belong to a category of solutions that help Webinar and Conferencing, whereas Smart PBX, 3CX Phone System, VCC Live®, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Google Hangouts covers Collaboration with Video, Conference Call Management with Offline, Communication Management with Phone Calls, Content Management with Video, etc.
Smart PBX focuses on Sales Call Management with Phone Calls, Collaboration with Video, Conference Call Management with Offline, Communication Management with Text SMS, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Web Collaboration software with messaging, video and voice calls for group or individual communications
Smart PBX | Virtual Phone System | Smart Choice US
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
87
20
Total Goals
(we found evidences for)
18
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Launch new products
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Improve digital and social presence
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Improve stakeholder relations
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Scale best practices
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Improve efficiency
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Enter new markets internationally or locally
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Improve ROI
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Establish thought leadership
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve consistency
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Shorten ramp up time
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Improve navigation
- See 15 more
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Improve internal communications
Top Channels
Channels Used
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phone calls
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offline
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video
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text SMS
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events
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trade shows
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e-mail
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on premises
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website
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chat
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mass media
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television
- See 9 more
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phone calls
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offline
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video
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text SMS
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events
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trade shows
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e-mail
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on premises
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website
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chat
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mass media
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television
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
