Groove and Salesforce Inbox, An In-Depth Comparison 2024

Comparison Summary

Groove: Groove is the highest-rated sales engagement platform for Salesforce, ensuring consistently great sales execution. A demo can be requested today.

Salesforce Inbox: Salesforce-Inbox enables smarter selling by connecting reps with prospects across all channels. It leverages the #1 AI CRM for enhanced sales engagement.

Groove and Salesforce Inbox: Customer Satisfaction Data

Most deployed common Use Cases for Groove and Salesforce Inbox

What benefits does Groove and Salesforce Inbox offer for Engagement Management?

Groove and Salesforce Inbox both enable users to schedule follow-up emails, track email engagement, and send personalized messages. Groove provides more detailed analytics and automation features for sales personnel, while Salesforce Inbox integrates seamlessly with Salesforce CRM for better context and real-time insights. Groove lacks the ability to filter out responded contacts, while Salesforce Inbox lacks detailed analytics on email engagement.

"...It's a good way to send a personalized email to a potential customer with a cadence...." Peer review by Mustafa Hubaishi, Account Executive, RealtimeBoard

"...-Map the email domains to the existing records and opportunities inside Salesforce -Create a timeline lineage on customer touch points through the interface -Ability to create new salesforce records through a point & click functionality -Create tasks associated with deals or contacts that we need following up with -The ability to see the opportunities and deals that are associated with tasks and email exchanges that would be otherwise fragmented...." Peer review by User

How does Groove and Salesforce Inbox facilitate Communication Management?

Both Groove and Salesforce Inbox allow users to track email opens and send emails later. Groove provides additional features such as customizable templates, event calendars, and predictive dialers. However, Salesforce Inbox allows users to track emails within Salesforce, while Groove only allows for tracking within its own platform. One limitation of Salesforce Inbox is that it only shows whether an email has been opened, but it does not track clicks or interactions.

"...The speed and ease of sending email is the biggest problem Groove solves...." Peer review by Chad S.

"...I love sending out template emails that I can customize sentence by sentence...." Peer review by Nikkii Kashub, Front Line Account Manager, SofterWare, Inc