Comparison Summary

HaloITSM: HaloITSM offers intuitive ITIL-aligned service desk software to standardize IT processes. A free trial is available for this all-inclusive, unlimited solution.

Track-It!: Track-It! is IT help desk software for managing tickets, change requests, knowledge base, and IT assets. It is designed for help desks and service desks.

logo HaloITSM

Focus area

Software Failure Risk

  • medium

logo Track-It!

Focus area

Software Failure Risk

  • low

HaloITSM and Track-It!: Customer Satisfaction Data

Most deployed common Use Cases for HaloITSM and Track-It!

How can HaloITSM and Track-It! enhance your Helpdesk Management process?

Haloitsm and Track It both manage help desk tickets and offer asset management features. Haloitsm provides more extensive capabilities, including billing and project management, while Track It focuses on ease of use and affordability. Track It has limitations in customization options.
"...NHD after 6 years has provided great support, valuable functionality and a vision for integrated helpdesk and workflows...." Peer review by Nathan M., Director, Telecommunications
"...ticketing and asset management Versatile solution, overall very easy solution to manage very good help desk..." Peer review by John L., Banking

HaloITSM in Action: Unique Use Cases

What benefits does HaloITSM offer for Workflow Management?


Track-It! in Action: Unique Use Cases

How does Track-It! facilitate Knowledge Management?

How does Track-It! facilitate License Management?

What solutions does Track-It! provide for Engagement Management?

About

Intuitive ITSM Software to deliver ITIL-aligned service

Track-It! | ITSM IT Help Desk Software for Small to Midsize ...

Financials

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

high

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low

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Business Setting