Comparison Summary
This comparison report of HappyFox Live Chat vs. Haptik is based on a specific set of business needs and context. The comparison uses 2606 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing HappyFox Live Chat and Haptik
HappyFox Live Chat, Haptik, Clickdesk, ProProfs Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
HappyFox Live Chat covers Helpdesk Management with Chat, Contact List Management with Chat, Engagement Management with Chat, Generation Of New Leads with Website, etc.
Haptik focuses on Engagement Management with Chat, Customer Feedback Management with Chat, Contact List Management with Chat, Helpdesk Management with Phone Calls, etc.
"Without the smart rules, my job would have been a lot more difficult. I have 30-40 smart rules that sit there in the background doing what I asked them to do! " - Tim S
"Timely and right communications have been a key pillar in our fight against COVID19. This has been greatly strengthened with Haptik’s ability to build an AI assistant in record time that has been handling millions of diverse queries in both English a...nd Hindi. The helpdesk has been successfully catering to millions of WhatsApp users in India and has been immensely valuable in helping us keep our citizens rightly informed. " - Abhishek Singh
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Live chat software that brings your apps to ...
Virtual Assistant Platform enhancing customer experience and ROI
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
21
49
Total Goals
(we found evidences for)
3
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Enhance customer relationships
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Build brand awareness
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Enter new markets internationally or locally
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Grow market share
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Improve efficiency
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Increase average basket value
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Improve visibility
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Launch new products
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Manage risk
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Improve consistency
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Scale best practices
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Reduce bounce
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Increase customer life time value
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Improve internal communications
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Improve stakeholder relations
- See 15 more
Top Channels
Channels Used
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chat
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phone calls
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social media
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Whatsapp
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website
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e-mail
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Instagram
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Facebook
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promotions
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user generated content
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omnichannel
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offline
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point of sale
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blogs
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games
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mobile
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mobile app
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trade shows
- See 15 more
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chat
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phone calls
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social media
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Whatsapp
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website
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e-mail
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Instagram
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Facebook
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promotions
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user generated content
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omnichannel
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offline
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point of sale
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blogs
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games
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mobile
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mobile app
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trade shows
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
