Comparison Summary
This comparison report of Helpcrunch vs. Tawk.to is based on a specific set of business needs and context. The comparison uses 3551 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Helpcrunch and Tawk.to
Helpcrunch, Tawk.to, Tidio live chat, Olark, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Helpcrunch covers Helpdesk Management with E-Mail, Engagement Management with Chat, Knowledge Management with Chat, Communication Management with Chat, etc.
Tawk.to focuses on Engagement Management with Chat, Contact List Management with Website, Communication Management with Offline, Social Media Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
HelpCrunch - Intelligent Customer Communication Platform ...
Monitor and chat with the visitors on your website, mobile app or from..
Age
2014
Financials
SEED
SEED
Business Need
Total Processes
(we found evidences for)
46
37
Total Goals
(we found evidences for)
9
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve internal communications
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Increase customer life time value
- See 6 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Enter new markets internationally or locally
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Grow market share
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Improve digital and social presence
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Improve efficiency
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Improve visibility
- See 6 more
Top Channels
Channels Used
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chat
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website
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mobile
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e-mail
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mobile app
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offline
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phone calls
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video
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point of sale
- See 6 more
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chat
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website
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mobile
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e-mail
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mobile app
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offline
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phone calls
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video
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point of sale
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
