Comparison Summary

Helprace: Helprace provides a helpdesk software to streamline customer onboarding and support. It enhances customer-company communication, ensuring prospects easily find product information.

HaloITSM: HaloITSM offers intuitive ITIL-aligned service desk software to standardize IT processes. A free trial is available for this all-inclusive, unlimited solution.

logo Helprace

Focus area

Software Failure Risk

  • low

logo HaloITSM

Focus area

Software Failure Risk

  • medium

Helprace and HaloITSM: Customer Satisfaction Data

Most deployed common Use Cases for Helprace and HaloITSM

How can Helprace and HaloITSM enhance your Helpdesk Management process?

Helprace and Haloitsm are both helpdesk management software. Helprace focuses on combining help desk, customer feedback, and knowledge base into one platform. Haloitsm, on the other hand, offers a wider range of features, including asset management, billing, and project management. The comments provide limited information about pricing, integration capabilities, and user experience.
"...It s a great feature and I wish more helpdesk software had adopted this...." Peer review by Edward N, Project Manager of the Support Department, Computer Software
"...The core is a helpdesk solution, but integrated are a small CRM, an asset tracking, sales and po system and (sale) item system that are great supporting tools. ...." Peer review by Steven d., Manager Network Operations, Information Technology and Services

What benefits does Helprace and HaloITSM offer for Workflow Management?


Helprace in Action: Unique Use Cases

How can Helprace optimize your Customer Feedback Management Workflow?

How efficiently Does Helprace manage your Knowledge Management?

About

Helprace | Provide a personalized one-on-one support experience. Boost productivity and collaborate

Intuitive ITSM Software to deliver ITIL-aligned service

Age

2011

Financials

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

high

{{{rsh_C_1}}}

Business Setting