cuspera logo CUSPERA

Heymarket vs SMS-Magic: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Heymarket vs. SMS-Magic is based on a specific set of business needs and context. The comparison uses 1221 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Heymarket and SMS-Magic

Heymarket, SMS-Magic, TextMagic, Medallia Concierge, etc., belong to a category of solutions that help SMS Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Heymarket covers Engagement Management with Text SMS, Communication Management with Text SMS, Contact List Management, Customer Feedback Management with Text SMS, etc.

SMS-Magic focuses on Communication Management with Text SMS, Engagement Management with Text SMS, Workflow Management with Text SMS, Campaign Management with Text SMS, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Heymarket

Focus area

Heymarket is better than SMS-Magic for

Software Failure Risk

  • low

logo SMS-Magic

Focus area

SMS-Magic is better than Heymarket for

Software Failure Risk

  • low

About

Heymarket: Business Text Messaging

SMS-Magic: Conversational Text Messaging for Business

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

23

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


contact list management

creating contact list


customer feedback management

measuring customer satisfaction


sales document management



workflow management



rating and review management


loyalty management

customise loyalty program


sales review & feedback


campaign management


helpdesk management


training & onboarding


generation of new leads


lifetime value management



conversion management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Improve visibility

  • Enter new markets internationally or locally

  • Improve efficiency

  • Scale best practices

  • See 5 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • text SMS

  • e-mail

  • website

  • omnichannel

  • social media

  • Facebook

  • mobile

  • chat

  • See 5 more
  • text SMS

  • e-mail

  • website

  • omnichannel

  • social media

  • Facebook

  • mobile

  • chat

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting