Heymarket Overview

Heymarket is a business SMS platform that helps teams send personalized messages and engage customers through an easy-to-use texting app. Teams can centralize their communications, integrating with CRM and other favorite apps for a seamless workflow. A standout feature is the AI-assisted messaging, which extends outreach and enhances customer engagement. With over 500 million business texts secured, Heymarket ensures compliance and security. The platform's single inbox design simplifies managing all business text messages, making it a favorite among users. Businesses can quickly register and start improving communication efficiency, driving results with targeted SMS marketing strategies.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Heymarket.

Other use cases:

  • Customer Feedback Management
  • PEST Analysis
  • Digital Signature
  • Workflow Management
  • Collaboration
  • Rating And Review Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Heymarket.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Scale Best Practices
See all business priorities See less business priorities

Heymarket Use-Cases and Business Priorities: Customer Satisfaction Data

Heymarket works with different mediums / channels such as Text SMS.

Heymarket's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Heymarket support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Heymarket analytics capabilities include Custom Reports, and Analytics.

Reviews

"...* Heymarket provides an easy way for you and your team to manage the text messages shared with customers...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Your customers can utilize the popular text messaging medium to communicate with your company...." Peer review from Featured Customers
"...You can set reminders for messages and the system will automatically notify you to follow up on vital CRM opportunities or customer support queries...." Peer review from Featured Customers
"...The best thing about this software is the easy to use interface and very customizable lists and contact imports...." Peer review by Eric V., Owner

Heymarket, Slicktext, TextUs, Attentive, DialMyCalls, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Heymarket's features enhance productivity by streamlining messaging with leads, customers, coworkers, and partners. Efficient business text messaging is facilitated for teams.

Popular Business Setting

for Heymarket

Top Industries

  • Information Technology and Services
  • Real Estate
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Heymarket is popular in Information Technology And Services, Real Estate, and Retail and is widely used by Small Business, Mid Market, and Large Enterprise.

Heymarket Customer wins, Customer success stories, Case studies

How can Heymarket enhance your Communication Management process?

What solutions does Heymarket provide for Engagement Management?

What makes Heymarket ideal for Contact List Management?

What Are the key features of Heymarket for Customer Feedback Management?

What makes Heymarket ideal for PEST Analysis?

11 buyers and buying teams have used Cuspera to assess how well Heymarket solved their SMS Marketing needs. Cuspera uses 944 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

A. Farnsworth - Small

A. Farnsworth shares a positive experience with Heymarket's business text messaging service. The testimonial highlights strong satisfaction and high recommendation. The customer found the platform ef...fective for their needs. No specific metrics or detailed results are mentioned. The feedback supports Heymarket's value for business communication.

 

Lighthouse - Real Estate - Small

Dallas, USA

Heymarket helped Lighthouse increase agent capacity by 10x and boost conversion rates with business texting. Lighthouse used Heymarket’s SMS platform and HubSpot integration to automate follow-ups an...d keep leads engaged. Leads who received 20 or more texts had a 24% conversion rate, over 5x higher than those with fewer messages. Fast, personal replies via SMS earned Lighthouse more than 57 five-star TrustPilot reviews. Agents now manage more conversations and deliver a better customer experience.

 

Holmlund Financial - Financial Services - Small

Ontario, Canada

Heymarket helped Holmlund Financial boost their client communication. They raised their message open rate from 48% to 95% using business text messaging. Agents now get client responses in just 20 min...utes on average. The team increased agent capacity by 20% and can now handle up to 300 households per advisor. Heymarket also improved compliance and made it easy for agents to work together.

 

F Street Lending - Financial Services - Small

Milwaukee, USA

Heymarket helped F Street Lending save 15-20 hours each week by automating business text messaging. The team integrated Heymarket with HubSpot to streamline lead intake and customer engagement. They ...used personalized SMS workflows to keep leads engaged and resolve customer issues faster than email. This allowed them to triple their monthly loans closed and stay on track to reach 100 loans per month. Real-time texting improved response rates and freed up staff to focus on closing deals.

 

BMFCE - Education - Small

USA

Heymarket helped BMFCE grow their texting subscriber list 9x after integrating SMS with Microsoft Teams. BMFCE, a continuing education provider for insurance professionals, needed a better way to rea...ch leads and customers as demand surged. They switched from phone calls to texting, making it easier for busy professionals to connect. The team now manages 3x more incoming messages and keeps all communications in Teams. This change improved customer engagement and supported BMFCE’s rapid expansion.

 

Adorn Bridal - Retail - Small

Nashville, USA

Adorn Bridal used Heymarket’s business texting to connect with brides before in-person visits. This helped cut appointment times by 50%. The team used text follow-ups to increase sales and boost posi...tive Yelp reviews. Heymarket’s integration with HubSpot let Adorn respond quickly to website inquiries. Adorn scaled their business while keeping a personal touch with every bride.

Salesforce SMS Integration - Heymarket

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Heymarket

What is Heymarket?

Heymarket is an SMS marketing platform for retail, real estate, and automotive that helps to improve communication internally and with customers via business text messaging services. It helps to increase sales and revenue and enhance customer relationships.

Heymarket allows customers to communicate with the business from the channel they most frequently message. With enterprise-grade productivity and administrative features, Heymarket keeps the team productive and business messaging secure.

Heymarket features include sharing messages across a team and reply with a shared inbox, make decisions faster with in-line discussions in the context of customer messages, read and manage messages from various channels in one place, powerful reports to track usage, gain insights, and manage team productivity and many more.

What is Heymarket used for?

Heymarket is a SMS Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .

What are the top features of Heymarket?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Heymarket.

Who uses Heymarket?

Heymarket is used by Information Technology And Services, Real Estate and Retail among other industries.

What are Heymarket alternatives?

Slicktext, TextUs, Attentive and DialMyCalls are popular alternatives for Heymarket.
lightning

Peers used Heymarket for communication management and engagement management

Heymarket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5

Read Reviews (89)
Analytics

3.13/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5

Read Reviews (89)
Analytics

3.13/5

Read Reviews (4)

Software Failure Risk Guidance

?

for Heymarket

Overall Risk Meter

Low Medium High

Top Failure Risks for Heymarket

Heymarket News

Product

Connect your entire tech stack to Heymarket with inbound webhooks

Heymarket introduces Automation Webhooks, enabling external systems to trigger automations within Heymarket. This feature simplifies integration across tech stacks, allowing non-developers to automate workflows efficiently. Users can now connect systems without middlemen, enhancing communication logic with enterprise-grade security. Use cases include order confirmations, shipping alerts, and appointment reminders, all managed through unique, secure endpoints.

Product

Heymarket now powers email broadcasts and automations

Heymarket has introduced email capabilities to its platform, enabling users to manage email broadcasts and automations alongside SMS, web chat, and messaging apps. The update includes enhanced automations with custom fields and triggers, allowing for personalized and efficient communication workflows. Users can now create branded emails using flexible templates and segment contact lists for targeted outreach. Upcoming features include coordinated multi-channel campaigns.

Product

Announcing group messaging with Heymarket

Heymarket announces a new group messaging feature for businesses, allowing personalized conversations at scale. The feature is designed to enhance customer service, marketing, sales, and operations through various integrations like Salesforce, Microsoft Teams, and more.

Heymarket Profile

Company Name

Heymarket

Company Website

https://www.heymarket.com/

HQ Location

Employees

1-10

Social

Financials

SEED