Heymarket Overview

Heymarket is a business SMS platform that helps teams send personalized messages and engage customers through an easy-to-use texting app. Teams can centralize their communications, integrating with CRM and other favorite apps for a seamless workflow. A standout feature is the AI-assisted messaging, which extends outreach and enhances customer engagement. With over 500 million business texts secured, Heymarket ensures compliance and security. The platform's single inbox design simplifies managing all business text messages, making it a favorite among users. Businesses can quickly register and start improving communication efficiency, driving results with targeted SMS marketing strategies.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Heymarket.

Other use cases:

  • Customer Feedback Management
  • PEST Analysis
  • Digital Signature
  • Workflow Management
  • Collaboration
  • Rating And Review Management
  • Customise Loyalty Program
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Heymarket.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Scale Best Practices
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Heymarket Use-Cases and Business Priorities: Customer Satisfaction Data

Heymarket works with different mediums / channels such as Text SMS.

Heymarket's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Heymarket support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Heymarket analytics capabilities include Custom Reports, and Analytics.

Reviews

"...You can set reminders for messages and the system will automatically notify you to follow up on vital CRM opportunities or customer support queries...." Peer review from Featured Customers

Heymarket, Slicktext, TextUs, Attentive, DialMyCalls, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Heymarket's features enhance productivity by streamlining messaging with leads, customers, coworkers, and partners. Efficient business text messaging is facilitated for teams.

Popular Business Setting

for Heymarket

Top Industries

  • Information Technology and Services
  • Real Estate
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Heymarket is popular in Information Technology And Services, Real Estate, and Retail and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Heymarket Use Cases

How does Heymarket facilitate Communication Management?

What makes Heymarket ideal for Engagement Management?

What makes Heymarket ideal for Contact List Management?

How does Heymarket facilitate Customer Feedback Management?

What benefits does Heymarket offer for PEST Analysis?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Heymarket solved their SMS Marketing needs. Cuspera uses 944 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Case Studies

Education

CASE STUDY Trio New College Network

Heymarket and HubSpot helped Trio New College Network connect with students faster. Trio used Heymarket to send texts as soon as students registered interest. This made conversations more personal an...d quick. The team set up separate inboxes for each community. Students got answers fast and felt more trust. Trio increased meetings held after students signed up.

Financial Services

CASE STUDY Holmlund Financial

Heymarket helped Holmlund Financial improve client communication. The team switched from email and phone to business text messaging. Clients now open 95% of messages, up from 48%. The average custome...r response time dropped to 20 minutes. Agent capacity increased by 20%. Holmlund Financial can now serve more clients and build stronger relationships.

Real Estate

CASE STUDY Lighthouse

Heymarket helped Lighthouse connect with rental leads using business texting. Before Heymarket, agents used personal phones and spreadsheets, causing delays and confusion. With Heymarket, all SMS con...versations are in one place. Agents can follow up faster and build trust. Lighthouse grew agent capacity by 10x and increased conversion rates. They also got more 5-star TrustPilot reviews.

Insurance

CASE STUDY Bison Mountain Financial Continuing Education (BMFCE)

Heymarket helped Bison Mountain Financial Continuing Education (BMFCE) expand their business by integrating SMS with Microsoft Teams. BMFCE needed a better way to reach insurance professionals as the...ir online class demand grew. They chose Heymarket for its seamless connection with Teams and texting features. After setup, BMFCE grew their texting subscriber list 9x and tripled incoming messages. The team managed more communications and built stronger customer relationships.

Financial Services

CASE STUDY F Street Lending

Heymarket helped F Street Lending connect texting with their HubSpot CRM. The team automated lead communications and kept leads engaged during the loan process. They resolved customer issues faster t...han with email. Texting had a 98% open rate and was preferred by 90% of leads. F Street Lending tripled monthly loans closed from 10 to 30 and aimed for 100 per month. In 2021, they were on pace to reach just under $45 million in loans.

Retail

CASE STUDY Adorn Bridal

Heymarket’s Business Text Messaging helped Adorn Bridal connect with brides before in-person visits. This made appointments faster and safer, especially during the pandemic. Adorn Bridal cut in-perso...n visit time by 50%. They increased sales with text follow-ups. Positive Yelp reviews went up. The HubSpot integration let them respond to customers quickly.

Video

Salesforce SMS Integration - Heymarket

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Frequently Asked Questions(FAQ)

for Heymarket

What is Heymarket?

Heymarket is an SMS marketing platform for retail, real estate, and automotive that helps to improve communication internally and with customers via business text messaging services. It helps to increase sales and revenue and enhance customer relationships.

Heymarket allows customers to communicate with the business from the channel they most frequently message. With enterprise-grade productivity and administrative features, Heymarket keeps the team productive and business messaging secure.

Heymarket features include sharing messages across a team and reply with a shared inbox, make decisions faster with in-line discussions in the context of customer messages, read and manage messages from various channels in one place, powerful reports to track usage, gain insights, and manage team productivity and many more.

What is Heymarket used for?

Heymarket is a SMS Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .

What are the top features of Heymarket?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Heymarket.

Who uses Heymarket?

Heymarket is used by Information Technology And Services, Real Estate and Retail among other industries.

What are Heymarket alternatives?

Slicktext, TextUs, Attentive and DialMyCalls are popular alternatives for Heymarket.
lightning

Peers used Heymarket for communication management and engagement management

Heymarket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (89)
Analytics

3.13/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (89)
Analytics

3.13/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Heymarket

Overall Risk Meter

Low Medium High

Top Failure Risks for Heymarket

Heymarket News

Product

Announcing group messaging with Heymarket

Heymarket announces a new group messaging feature for businesses, allowing personalized conversations at scale. The feature is designed to enhance customer service, marketing, sales, and operations through various integrations like Salesforce, Microsoft Teams, and more.

Pro Athlete knocks it out of the park with business text messaging

Messaging channels continue to gain popularity with customers; 85% of smartphone users, for example, prefer messages to emails ...

The post Pro Athlete knocks it out of the park with business text messaging appeared first on Heymarket.

Heymarket Profile

Company Name

Heymarket

Company Website

https://www.heymarket.com/

HQ Location

Employees

1-10

Social

Financials

SEED