Comparison Summary

Hiver: Hiver is trusted by 10K+ teams for email and shared inbox management. A 7-day free trial is available.

CRMdesk: CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.

logo Hiver

Focus area

Hiver is better than CRMdesk for

Software Failure Risk

  • medium

logo CRMdesk

Focus area

Software Failure Risk

  • medium

Hiver and CRMdesk: Customer Satisfaction Data

Most deployed common Use Cases for Hiver and CRMdesk

What makes Hiver and CRMdesk ideal for Helpdesk Management?

Hiver and CRMdesk both manage helpdesk functions. Hiver integrates with Gmail, allowing teams to manage customer support and internal communication directly within their email interface. CRMdesk is a web-based platform that offers a more comprehensive helpdesk solution with features such as knowledgebase management and automation. However, Hiver is limited in its team collaboration features, while CRMdesk lacks a live chat feature.
"...Very helpful support staff as well...." Peer review by Gary W
"...CRMdesk is a very efficient online help desk software for knowledgebase management and customer support automation over the Internet...." Peer review from ForeSoft

How does Hiver and CRMdesk facilitate Customer Feedback Management?


Hiver in Action: Unique Use Cases

How can Hiver enhance your Collaboration process?

What makes Hiver ideal for Communication Management?

What Are the key features of Hiver for Workflow Management?


CRMdesk in Action: Unique Use Cases

What benefits does CRMdesk offer for Knowledge Management?

What benefits does CRMdesk offer for Engagement Management?

What Are the key features of CRMdesk for Contact List Management?

About

Hiverâ„¢ | Shared Inbox Collaboration | Team Email Management

CRMdesk: Online Customer Support - Web Based Help Desk ...

Financials

SERIES A

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting