Comparison Summary
Most deployed common Use Cases for Hiver and osTicket
How can Hiver and osTicket enhance your Helpdesk Management process?
Hiver and Osticket are both help desk management tools. Hiver integrates directly with Gmail, allowing teams to manage support and internal communication within their existing email platform. Osticket is an open-source platform that offers ticket management and IT asset management within a suite. Hiver is more streamlined and focused on customer support within Gmail, while Osticket provides a wider range of features for managing help desk operations.
"...When we were still in our trial, their support team helped us get setup and fixed something that was causing problems for us...." Peer review by Michael N, CEO, Transportation/Trucking/Railroad
"...I needed a help desk platform that could be hosted on-site and osTicket has fit the bill perfectly. ...." Peer review by Shawn B., IT Manager
How can Hiver and osTicket optimize your Communication Management Workflow?
Hiver in Action: Unique Use Cases
What benefits does Hiver offer for Collaboration?
What makes Hiver ideal for Workflow Management?
Why is Hiver the best choice for Customer Feedback Management?
osTicket in Action: Unique Use Cases
How does osTicket address your Knowledge Management Challenges?
About
Hiver™ | Shared Inbox Collaboration | Team Email Management
osTicket | Customize the data collected from users ...
Financials
SERIES A
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
