Guiding you to choose between HubSpot CRM vs. Copper: 2024

Comparison Summary

HubSpot CRM: HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.

Copper: Copper helps businesses build stronger customer relationships with CRM software solutions. Clients can try Copper to win customers for life.

HubSpot CRM and Copper: Customer Satisfaction Data

Most deployed common Use Cases for HubSpot CRM and Copper

What Are the key features of HubSpot CRM and Copper for Communication Management?

Hubspot Crm and Copper both enable users to track emails sent to contacts and store data. Hubspot Crm allows users to schedule emails and tasks, while Copper offers reminders and task tracking. Hubspot Crm's limitations include the inability to send bulk emails and the need to manually track emails in some cases.

"...It allows you to log an email you send through your Gmail account directly into the CRM...." Peer review by Amber Klein, Director of Operations, HIVE Digital Strategy

"...Although, sometimes the Chrome extension doesn't update with each person I send an email too...." Peer review by User

What makes HubSpot CRM and Copper ideal for Engagement Management?

Hubspot CRM and Copper both help users track customer interactions and schedule follow-ups. Hubspot CRM provides a more comprehensive approach with features like lead scoring and website engagement tracking, while Copper focuses on simplicity and integration with Gmail. Hubspot CRM offers a wider range of features, but Copper excels in user-friendliness and adaptability. However, both tools lack some automation features, requiring manual input for tasks like email tracking.

"...I also love how it tracks contacts and connects your emails to them for easy follow-up and reminders...." Peer review by Max M, Strategic Partnership Manager

"...It's easy to forget when I should email or follow up with someone but..." Peer review by Natalie M, Business Development, Marketing and Advertising

How does HubSpot CRM and Copper facilitate Contact List Management?

Both Hubspot CRM and Copper enable users to manage contacts, track communication, and create opportunities. Hubspot CRM facilitates email segmentation and sales pipeline management, while Copper focuses on creating reminders and tracking past interactions. Both tools have limitations, for example, Hubspot CRM struggles with consistent contact list navigation, while Copper lacks a click-to-call feature.

"...HubSpot CRM allows you to contact the customer through video chat, common chat, email, fax, and in many other ways...." Peer review by Angel Rojas, Sales Consultant, Bank of America

"...It provides quick insights as to customer interaction history when reading or composing messages, as well as giving users the ability to modify records, add tasks, calendar events, etc...." Peer review by Pete M, CEO & Founder, Internet

How does HubSpot CRM and Copper facilitate Lead Tracking?

HubSpot CRM and Copper both offer lead tracking and sales management capabilities. HubSpot CRM provides more advanced reporting and lead scoring features. Copper focuses on simple lead tracking and organization. Both tools lack some basic CRM features, such as multiple currency support.

"...I would love to see the HubSpot CRM become more complex with it's reporting and lead tracking capabilities...." Peer review by Tara Robertson, Vice President of Marketing & Creative Services, TSL Marketing