Comparison Summary
This comparison report of HubSpot CRM vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 43502 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing HubSpot CRM and Merchant Relationship Management
HubSpot CRM, Merchant Relationship Management, Hubspot Sales Hub, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
HubSpot CRM covers Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with E-Mail, etc.
Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
"Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. " - Elizabeth Archer
"We selected IRIS due to the functionality, ease of use, available API’s and customer service and support. " - David Anderson
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
HubSpot CRM
Focus area
HubSpot CRM is better than Merchant Relationship Management for
Software Failure Risk
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than HubSpot CRM for
Software Failure Risk
About
HubSpot CRM | For Sales Leaders
CRM & Underwriting Platform
Age
2006
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
145
53
Total Goals
(we found evidences for)
19
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Grow market share
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Improve internal communications
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve stakeholder relations
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Improve efficiency
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Build brand awareness
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Improve visibility
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Launch new products
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Shorten ramp up time
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Establish thought leadership
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Improve consistency
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Improve brand engagement
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Increase customer life time value
- See 16 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
-
point of sale
-
causes and charity
-
support groups
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High