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Compare HubSpot CRM vs Merchant Relationship Management

Comparison Summary

For HubSpot CRM vs Merchant Relationship Management comparison, Our AI algorithm looked at 43502 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using HubSpot CRM and Merchant Relationship Management to solve their respective business needs.

Pros and cons of HubSpot CRM and Merchant Relationship Management

HubSpot CRM is more suited to businesses that require Communication Management with E-Mail and Engagement Management with E-Mail where as Merchant Relationship Management is focused towards Sales Document Management and Lead Management .

Both HubSpot CRM and Merchant Relationship Management are CRM software, peers recommend HubSpot CRM for content management and capturing leads where as Merchant Relationship Management is more known for digital signature and helpdesk management .

logo HubSpot CRM

Focus area

HubSpot CRM is better than Merchant Relationship Management for

Software Failure Risk

  • medium

logo Merchant Relationship Management

Focus area

Merchant Relationship Management is better than HubSpot CRM for

Software Failure Risk

  • low

About

HubSpot CRM | For Sales Leaders

CRM & Underwriting Platform

Age

2006

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

145

53

Total Goals
(we found evidences for)

19

11

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list

enriching contact list



social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account




sales call management

call transcription


generation of new leads


content publishing

searching for content


campaign management

campaign monitoring

campaign analytics


training & onboarding





sales document management

proposal & quote management

contract management





pipeline management


conversion management


relationship management




promotion management


discount management


social media marketing


business development


lead qualification: behavioural

lead qualification: demographic

lead qualification: technographic

lead qualification: firmographic




knowledge management

creating knowledge base



account management


customer feedback management

measuring customer satisfaction

measuring net promoter score




opportunity management


sales review & feedback


database marketing


follower management


performance management



competitive intelligence


loyalty management

identify target customers


products & pricelist management




calendar management



segmentation and targeting


personalized marketing


courses & assessment

create learning path

track learning progress



rating and review management





trade show marketing



lifetime value management


outbound marketing


touchpoint management



revenue cycle management



conference call management


channel management



category management


advocacy management



motivation management




distribution management


community marketing



customer case management



international marketing





merger and acquisition



community building



payment management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Build brand awareness

  • Improve visibility

  • Launch new products

  • Shorten ramp up time

  • Establish thought leadership

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • See 16 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Improve digital and social presence

  • Reduce bounce

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more
  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting