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Compare HubSpot CRM vs Microsoft Dynamics 365 for Sales

Comparison Summary

For HubSpot CRM vs Microsoft Dynamics 365 for Sales comparison, Our AI algorithm looked at 47249 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using HubSpot CRM and Microsoft Dynamics 365 for Sales to solve their respective business needs.

Pros and cons of HubSpot CRM and Microsoft Dynamics 365 for Sales

HubSpot CRM is more suited to businesses that require Communication Management with E-Mail and Engagement Management with E-Mail where as Microsoft Dynamics 365 for Sales is focused towards Engagement Management and Contact List Management .

Both HubSpot CRM and Microsoft Dynamics 365 for Sales are CRM software, peers recommend HubSpot CRM for lead nurturing and content management where as Microsoft Dynamics 365 for Sales is more known for sales document management and contact list management .

logo HubSpot CRM

Focus area

HubSpot CRM is better than Microsoft Dynamics 365 for Sales for

Software Failure Risk

  • medium

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than HubSpot CRM for

Software Failure Risk

  • low

About

HubSpot CRM | For Sales Leaders

Sales Force Automation | Microsoft Dynamics 365

Age

2006

1975

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

145

97

Total Goals
(we found evidences for)

19

14

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list

enriching contact list



social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account




sales call management

call transcription


generation of new leads


content publishing

searching for content


campaign monitoring

campaign analytics


training & onboarding





sales document management

proposal & quote management

contract management






conversion management


relationship management




promotion management


discount management


social media marketing


business development


lead qualification

lead qualification: behavioural

lead qualification: demographic

lead qualification: technographic

lead qualification: firmographic




knowledge management

creating knowledge base




customer feedback management

measuring customer satisfaction

measuring net promoter score




opportunity management


sales review & feedback


database marketing


follower management


performance management



competitive intelligence


loyalty management

identify target customers

customise loyalty program


products & pricelist management




calendar management



segmentation and targeting


personalized marketing


courses & assessment

create learning path

track learning progress



rating and review management





trade show marketing



lifetime value management


outbound marketing


touchpoint management



revenue cycle management



conference call management


channel management



category management


advocacy management



motivation management




distribution management


community marketing



customer case management



international marketing





merger and acquisition



community building


billing and invoice management


sales quota management



license management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Build brand awareness

  • Improve visibility

  • Launch new products

  • Shorten ramp up time

  • Establish thought leadership

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • See 16 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting