Comparison Summary
This comparison report of HubSpot CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 42118 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing HubSpot CRM and Zendesk Sunshine
HubSpot CRM, Zendesk Sunshine, Hubspot Sales Hub, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
HubSpot CRM covers Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with E-Mail, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"Our brokers need to know everything we’re doing with every client—not just what we’re doing in our own backyard but what we’re doing globally, " - Mike Hart
"The implementation was really quick. That got the attention of our leadership teams. " - Steven Franklin
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
HubSpot CRM | For Sales Leaders
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2006
2007
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
145
29
Total Goals
(we found evidences for)
19
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Grow market share
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Improve internal communications
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve stakeholder relations
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Improve efficiency
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Build brand awareness
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Improve visibility
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Launch new products
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Shorten ramp up time
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Establish thought leadership
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Improve consistency
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Improve brand engagement
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Increase customer life time value
- See 16 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
-
trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
