Hubspot Sales Hub and HubSpot CRM, An In-Depth Comparison 2024

Comparison Summary

Hubspot Sales Hub: HubSpot Sales Hub offers powerful sales software designed to help teams close more deals and manage pipelines effectively. Teams can start for free and deepen relationships using this connected platform.

HubSpot CRM: HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.

Hubspot Sales Hub and HubSpot CRM: Customer Satisfaction Data

Most deployed common Use Cases for Hubspot Sales Hub and HubSpot CRM

How does Hubspot Sales Hub and HubSpot CRM facilitate Communication Management?

Both tools track emails and allow for email templates. Hubspot Sales Hub uses Sidekick to track emails, enabling users to see individual email opens. Hubspot CRM integrates with Gmail and provides real-time email tracking, but it requires manual tracking for individual email opens. Hubspot Sales Hub allows for scheduling emails, while Hubspot CRM focuses on automating workflows and managing leads. Both tools have limitations; Hubspot Sales Hub has issues with LinkedIn images and social media posting, while Hubspot CRM has difficulties with email tracking on mobile devices and mass emailing.

"...The analytics are automated and very useful, and the publishing/posting capabilities make running a social media campaign infinitely manageable...." Peer review by Kevin S., Management Consulting

"...We are able to manage contacts, track usage, monitor social media, send emails, automate workflows, etc. ...." Peer review by Chelsey P., Digital Marketing Specialist, Medical Devices

How can Hubspot Sales Hub and HubSpot CRM enhance your Engagement Management process?

Hubspot Sales Hub and Hubspot Crm both enable tracking of customer interactions and automate follow-up tasks. Hubspot Sales Hub goes beyond basic tracking by incorporating lead scoring and advanced analytics, allowing for deeper insights into customer engagement. However, Hubspot Sales Hub's analytics features can be complex and require time to master. Hubspot Crm, on the other hand, prioritizes ease of use and provides a comprehensive view of customer interactions. Both tools offer a range of features for managing engagement, but Hubspot Sales Hub offers more advanced capabilities with a higher learning curve.

"...Things such as email templates, snippets and follow up sequences are easy to implement and big time savers...." Peer review by Tom Sedgwick

"...I like how it organizes your deals and followups and get notified when to contact your potential clients again...." Peer review by Andres C, Software Sales Executive, Computer Software

What benefits does Hubspot Sales Hub and HubSpot CRM offer for Contact List Management?

HubSpot Sales Hub and HubSpot CRM both enable users to manage contact lists and track interactions. Both tools allow for easy contact creation and management, providing users with a central location to store customer information. HubSpot Sales Hub distinguishes itself by allowing for more detailed contact history and profiling, while HubSpot CRM focuses on simple contact storage and tracking. Both tools have limitations, as HubSpot Sales Hub sometimes struggles with accurate information retrieval and HubSpot CRM can be challenging to filter contacts effectively.

"...These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users...." Peer review

"...We are able to manage contacts, track usage, monitor social media, send emails, automate workflows, etc. ...." Peer review by Chelsey P., Digital Marketing Specialist, Medical Devices

What makes Hubspot Sales Hub and HubSpot CRM ideal for Social Media Management?

Hubspot Sales Hub and Hubspot CRM both offer social media management features. Hubspot Sales Hub allows users to schedule social campaigns, manage adwords campaigns, and build customer personas. Hubspot CRM allows users to track social media and email marketing analytics, schedule posts, and create trackable campaigns. Both tools include social media posting capabilities but have limitations in reporting and analytics, sometimes resulting in inaccurate data or confusing dashboards.

"...Hubspot CRM solved this problem by enabling us to automate our social media posts months in advance...." Peer review by Sourav Karanjai, Education

"...Here I store users' contacts, process their orders with colleagues, generate and analyze reports...." Peer review by Oleksiy K., Digital Marketing Manager, Computer Software