Comparison Summary
This comparison report of Hubspot Sales Hub vs. Medallia Concierge is based on a specific set of business needs and context. The comparison uses 19510 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Hubspot Sales Hub and Medallia Concierge
Hubspot Sales Hub, HubSpot CRM, Zoho CRM, etc., belong to a category of solutions that help CRM, whereas Medallia Concierge, TextUs, Heymarket, etc., belong to a category of solutions that help SMS Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Hubspot Sales Hub covers Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Social Media Management with Social Media, etc.
Medallia Concierge focuses on Engagement Management with Phone Calls, Communication Management, Contact List Management, Social Media Management, etc.
"Hubspot has allowed us to help small businesses get access to enterprise tools and functionality affordably. Our clients love having to only learn one tool that will support the evolving marketing, sales, and support needs of their business. " - Amara Omoregie
"When compared to detractors, promoters are 5x less likely to leave Zurich within 12 months. " - Zurich
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Hubspot Sales Hub
Focus area
Hubspot Sales Hub is better than Medallia Concierge for
Software Failure Risk
Medallia Concierge
Focus area
Medallia Concierge is better than Hubspot Sales Hub for
Software Failure Risk
About
Fully featured Sales CRM and Sales Engagement Software
Real-Time Messaging That Drives Loyalty and Your Bottom Line
Age
2006
2001
Financials
IPO
SERIES F
Business Need
Total Processes
(we found evidences for)
123
37
Total Goals
(we found evidences for)
18
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Improve stakeholder relations
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Improve internal communications
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Improve digital and social presence
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Improve efficiency
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Improve visibility
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Shorten ramp up time
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Establish thought leadership
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Launch new products
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Increase customer life time value
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Build brand awareness
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Improve brand engagement
- See 15 more
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Improve digital and social presence
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Enhance customer relationships
-
Scale best practices
-
Build brand awareness
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Improve ROI
-
Improve brand engagement
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Increase customer life time value
- See 7 more
Top Channels
Channels Used
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text SMS
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phone calls
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promotions
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social media
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mobile
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review sites
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e-mail
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video
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website
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Tripadvisor
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offline
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Facebook
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on premises
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point of sale
-
games
-
chat
- See 13 more
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text SMS
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phone calls
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promotions
-
social media
-
mobile
-
review sites
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e-mail
-
video
-
website
-
Tripadvisor
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offline
-
Facebook
-
on premises
-
point of sale
-
games
-
chat
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
