Comparison Summary
This comparison report of Hubspot Sales Hub vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 18882 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Hubspot Sales Hub and Pega Customer Engagement Suite
Hubspot Sales Hub, Pega Customer Engagement Suite, HubSpot CRM, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Hubspot Sales Hub covers Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Social Media Management with Social Media, etc.
Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
"As a partner, it's easy to stay up to date with the latest tech innovations because we work with an exceptional platform. Additionally, the directory highlights our services to prospects who would not have otherwise found us. " - Christopher Antonopoulos
"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational. " - Sandra Lenis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Hubspot Sales Hub
Focus area
Hubspot Sales Hub is better than Pega Customer Engagement Suite for
Software Failure Risk
About
Fully featured Sales CRM and Sales Engagement Software
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Age
2006
2017
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
123
23
Total Goals
(we found evidences for)
18
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Improve stakeholder relations
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Improve internal communications
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Improve digital and social presence
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Improve efficiency
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Improve visibility
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Shorten ramp up time
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Establish thought leadership
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Launch new products
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Increase customer life time value
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Build brand awareness
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Improve brand engagement
- See 15 more
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Enhance customer relationships
-
Improve visibility
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Increase customer life time value
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Acquire customers
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Launch new products
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Improve ROI
-
Manage risk
-
Scale best practices
- See 5 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
