Comparison Summary
This comparison report of Hubspot Sales Hub vs. SAP Customer Experience is based on a specific set of business needs and context. The comparison uses 22824 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Hubspot Sales Hub and SAP Customer Experience
Hubspot Sales Hub, SAP Customer Experience, HubSpot CRM, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Hubspot Sales Hub covers Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Social Media Management with Social Media, etc.
SAP Customer Experience focuses on Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
"The HubSpot platform is way more than just developer APIs. The App Marketplace offers real distribution benefits that enabled us to reach this massive, engaged, modern, and global customer base. " - Yonatan Lee
"Our sales and services are core to our business. Allowing clients to manage those subscriptions and licenses online means faster time to value for them and greater scalability for us.SAP Customer Experience solutions make it all possible. " - Sharif Aly
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Hubspot Sales Hub
Focus area
Hubspot Sales Hub is better than SAP Customer Experience for
Software Failure Risk
SAP Customer Experience
Focus area
SAP Customer Experience is better than Hubspot Sales Hub for
Software Failure Risk
About
Fully featured Sales CRM and Sales Engagement Software
Software to understand customers and engage them while growing revenue
Age
2006
1972
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
123
101
Total Goals
(we found evidences for)
18
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Improve stakeholder relations
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Improve internal communications
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Improve digital and social presence
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Improve efficiency
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Improve visibility
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Shorten ramp up time
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Establish thought leadership
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Launch new products
-
Increase customer life time value
-
Build brand awareness
-
Improve brand engagement
- See 15 more
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Grow market share
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Increase customer life time value
-
Improve brand engagement
-
Improve stakeholder relations
-
Launch new products
-
Establish thought leadership
-
Improve internal communications
-
Build brand awareness
-
Manage risk
- See 13 more
Top Channels
Channels Used
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phone calls
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channel partners
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promotions
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social media
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offline
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omnichannel
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mobile
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e-mail
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point of sale
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on premises
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chat
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website
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user generated content
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blogs
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mobile app
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trade shows
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text SMS
-
support groups
-
events
-
Whatsapp
-
Facebook
-
Slack
-
Twitter
-
video
- See 21 more
-
phone calls
-
channel partners
-
promotions
-
social media
-
offline
-
omnichannel
-
mobile
-
e-mail
-
point of sale
-
on premises
-
chat
-
website
-
user generated content
-
blogs
-
mobile app
-
trade shows
-
text SMS
-
support groups
-
events
-
Whatsapp
-
Facebook
-
Slack
-
Twitter
-
video
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High