Comparison Summary
This comparison report of HubSpot Service Hub vs. ConnectWise Manage is based on a specific set of business needs and context. The comparison uses 9005 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing HubSpot Service Hub and ConnectWise Manage
HubSpot Service Hub, ConnectWise Manage, Teamsupport, Help Scout, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
HubSpot Service Hub covers Knowledge Management with User Generated Content, Helpdesk Management with User Generated Content, Customer Feedback Management with E-Mail, Engagement Management, etc.
ConnectWise Manage focuses on Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
HubSpot Service Hub
Focus area
HubSpot Service Hub is better than ConnectWise Manage for
Software Failure Risk
ConnectWise Manage
Focus area
ConnectWise Manage is better than HubSpot Service Hub for
Software Failure Risk
About
Customer service software to answer customer queries and issues.
Business Management Software | ConnectWise Manage Business ...
Age
2006
1982
Financials
IPO
M&A
Business Need
Total Processes
(we found evidences for)
76
81
Total Goals
(we found evidences for)
14
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
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Improve internal communications
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Improve ROI
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Launch new products
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Improve consistency
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Scale best practices
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Improve efficiency
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Improve visibility
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Establish thought leadership
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Grow market share
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Improve brand engagement
- See 11 more
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
-
Improve ROI
-
Grow market share
-
Establish thought leadership
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Improve digital and social presence
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Shorten ramp up time
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Enter new markets internationally or locally
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Improve stakeholder relations
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Improve visibility
- See 10 more
Top Channels
Channels Used
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e-mail
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offline
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phone calls
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point of sale
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on premises
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newsletter
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social media
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chat
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video
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website
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Facebook
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mobile
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promotions
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mobile app
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user generated content
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blogs
-
trade shows
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channel partners
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games
-
events
- See 17 more
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e-mail
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offline
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phone calls
-
point of sale
-
on premises
-
newsletter
-
social media
-
chat
-
video
-
website
-
Facebook
-
mobile
-
promotions
-
mobile app
-
user generated content
-
blogs
-
trade shows
-
channel partners
-
games
-
events
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
