Comparison Summary
This comparison report of HubSpot Service Hub vs. Re:amaze is based on a specific set of business needs and context. The comparison uses 4629 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing HubSpot Service Hub and Re:amaze
HubSpot Service Hub, Re:amaze, Teamsupport, Help Scout, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
HubSpot Service Hub covers Knowledge Management with User Generated Content, Helpdesk Management with User Generated Content, Customer Feedback Management with E-Mail, Engagement Management, etc.
Re:amaze focuses on Customer Feedback Management with Social Media, Engagement Management with Chat, Workflow Management with Social Media, Helpdesk Management with Chat, etc.
"Most of the automation tools in the market we considered were good for outbound email marketing, but from an Inbound Marketing perspective, none were as good as HubSpot. Those options were also better suited to enterprise companies. " - Kapil Arora
"We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff. " - Davis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
HubSpot Service Hub
Focus area
HubSpot Service Hub is better than Re:amaze for
Software Failure Risk
About
Customer service software to answer customer queries and issues.
Re:amaze - Customer service, live chat, and helpdesk ...
Age
2006
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
76
46
Total Goals
(we found evidences for)
14
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve digital and social presence
-
Improve internal communications
-
Improve ROI
-
Launch new products
-
Improve consistency
-
Scale best practices
-
Improve efficiency
-
Improve visibility
-
Establish thought leadership
-
Grow market share
-
Improve brand engagement
- See 11 more
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Improve internal communications
-
Launch new products
-
Improve digital and social presence
- See 3 more
Top Channels
Channels Used
-
chat
-
social media
-
e-mail
-
website
-
Facebook
-
Twitter
-
phone calls
-
user generated content
-
blogs
-
omnichannel
-
Instagram
-
text SMS
-
Slack
-
mobile
-
offline
-
point of sale
-
promotions
-
review sites
-
Amazon
-
on premises
- See 17 more
-
chat
-
social media
-
e-mail
-
website
-
Facebook
-
Twitter
-
phone calls
-
user generated content
-
blogs
-
omnichannel
-
Instagram
-
text SMS
-
Slack
-
mobile
-
offline
-
point of sale
-
promotions
-
review sites
-
Amazon
-
on premises
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
