Comparison Summary
This comparison report of HubSpot Service Hub vs. Sprinklr Service is based on a specific set of business needs and context. The comparison uses 3427 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing HubSpot Service Hub and Sprinklr Service
HubSpot Service Hub, Sprinklr Service, Teamsupport, Help Scout, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
HubSpot Service Hub covers Knowledge Management with User Generated Content, Helpdesk Management with User Generated Content, Customer Feedback Management with E-Mail, Engagement Management, etc.
Sprinklr Service focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management, Communication Management with E-Mail, etc.
"Getting HubSpot for our company was a wise decision and we already see great results from it. Our implementation specialist went above and beyond to get us onboarded successfully and efficiently. She was well prepared and extremely knowledgeable abo...ut her work! Thank you HubSpot! " - Zola Enkhbold
"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus with...out it. " - Asher Yiftachel
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
HubSpot Service Hub
Focus area
HubSpot Service Hub is better than Sprinklr Service for
Software Failure Risk
About
Customer service software to answer customer queries and issues.
Leading digital-first, proactive customer service solution.
Age
2006
2009
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
76
35
Total Goals
(we found evidences for)
14
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
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Improve internal communications
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Improve ROI
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Launch new products
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Improve consistency
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Scale best practices
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Improve efficiency
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Improve visibility
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Establish thought leadership
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Grow market share
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Improve brand engagement
- See 11 more
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Improve digital and social presence
- See 1 more
Top Channels
Channels Used
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social media
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e-mail
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games
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Twitter
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Instagram
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Facebook
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offline
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chat
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website
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video
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events
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trade shows
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promotions
- See 10 more
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social media
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e-mail
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games
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Twitter
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Instagram
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Facebook
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offline
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chat
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website
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video
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events
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trade shows
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promotions
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
