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Hyland ECM vs Kiteworks: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Hyland ECM vs. Kiteworks is based on a specific set of business needs and context. The comparison uses 3838 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Hyland ECM and Kiteworks

Hyland ECM, Nuxeo Platform, M-files, etc., belong to a category of solutions that help Content Management Systems, whereas Kiteworks belong to a category of solutions that help Data Management Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Hyland ECM covers Content Management, Workflow Management, Collaboration, Sales Document Management, etc.

Kiteworks focuses on Sales Document Management, Collaboration, Content Management, Workflow Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Hyland ECM

Focus area

Hyland ECM is better than Kiteworks for

Software Failure Risk

  • low

logo Kiteworks

Focus area

Kiteworks is better than Hyland ECM for

Software Failure Risk

  • low

About

Organize and optimize all content and assets across the entire organization.

Secure Content Communication Platform

Age

1991

Financials

M&A

SERIES C

Business Need

Total Processes
(we found evidences for)

47

34

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content


workflow management



sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


engagement management

engaging and following up


customer case management


training & onboarding


knowledge management


social media management

social media analytics


compliance & governance


customer feedback management

measuring customer satisfaction


performance management


lead qualification

lead qualification: technographic



follower management


promotion management


competitive intelligence



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • See 6 more
  • Manage risk

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • Grow market share

  • Acquire customers

  • Improve stakeholder relations

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • offline

  • mobile app

  • on premises

  • point of sale

  • chat

  • trade shows

  • events

  • channel partners

  • phone calls

  • See 8 more
  • e-mail

  • mobile

  • offline

  • mobile app

  • on premises

  • point of sale

  • chat

  • trade shows

  • events

  • channel partners

  • phone calls

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting