Kiteworks Overview

Kiteworks ensures privacy and compliance for sensitive digital communications. It offers a Private Content Network for internal and external interactions.

Use Cases

Customers recommend Sales Document Management, Collaboration, Content Management, as the business use cases that they have been most satisfied with while using Kiteworks.

Other use cases:

  • Workflow Management
  • Communication Management
  • Compliance & Governance
  • Social Media Analytics
  • Competitive Intelligence
  • Measuring Customer Satisfaction
  • Lead Analytics
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Business Priorities

Manage Risk and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Kiteworks.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Grow Market Share
  • Acquire Customers
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Kiteworks Use-Cases and Business Priorities: Customer Satisfaction Data

Kiteworks works with different mediums / channels such as Mobile.

Kiteworks's features include Widgets, Dashboard, Recording, etc. and Kiteworks support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Kiteworks analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We had an immediate need to deploy a file sharing solution with enterprise-grade security that would give our employees a tool for easy and secure content access, file sharing and collaboration wherever their work takes them...." Peer review by Brian, Systems Administrator, Luxury Brand Watch Manufacturing Company

Kiteworks, Tubular, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kiteworks

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Kiteworks is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Kiteworks Customer wins, Customer success stories, Case studies

What solutions does Kiteworks provide for Sales Document Management?

How can Kiteworks optimize your Collaboration Workflow?

Why is Kiteworks the best choice for Content Management?

How efficiently Does Kiteworks manage your Workflow Management?

How does Kiteworks address your Communication Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Kiteworks solved their Data Management Platform needs. Cuspera uses 2259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

The Linde Group - Manufacturing - Very Large

Kiteworks integrates with SAP to help The Linde Group automate billing and proof of delivery processes. The company improved successful POD distribution from under 70% to over 99%. Kiteworks enables ...secure, on-demand access to invoices and delivery documents for customers. This reduces paper billing, speeds up revenue recognition, and streamlines customer service. Linde now delivers large, confidential documents quickly and securely, enhancing customer satisfaction and operational efficiency.

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APAC Utility Provider - Utilities

Kiteworks SFTP helped APAC Utility Provider modernize secure file transfers. The company faced slow updates, poor visibility, and manual SFTP management. Kiteworks gave them centralized control, self...-service for business units, and strong security. The solution improved efficiency, security, and customer satisfaction. The utility now has a reliable, scalable, and cost-effective SFTP platform.

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Kiteworks - Information Technology And Services

Kiteworks used its own platform to improve customer support operations. The support team previously spent up to two hours daily on manual folder setup and file monitoring for customer log files. By i...ntegrating Kiteworks with Salesforce, support engineers enabled customers to upload sensitive logs directly into Salesforce, saving time and reducing storage costs. The new process streamlined support, improved data privacy, and allowed compliance teams to track log handling. Frank Balonis, CISO and SVP of Operations, highlighted the efficiency and governance benefits of this integration.

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Internationally Recognized Law Firm - Legal Services

Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file size limits and slow, risky file transfers. After adopting Kit...eworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.

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Linde Gas - Manufacturing

Kiteworks helped Linde Gas improve its billing process. Linde needed to deliver proof of delivery and invoices quickly and securely to healthcare customers. The company used Kiteworks to automate and... secure file transfers. Now, customers can access documents on demand. This change made invoice delivery much faster. Linde reduced turnaround time to one day and improved billing efficiency.

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Mandiant - Computer & Network Security

Kiteworks helps Mandiant share sensitive files securely across the company. Mandiant needed a single, secure way to send and store important data. They chose Kiteworks for its strong security, easy u...se, and good support. Many teams at Mandiant use Kiteworks, including finance, legal, sales, and customer support. The platform is reliable and works smoothly, making it a key tool for daily business.

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Frequently Asked Questions(FAQ)

for Kiteworks

What is Kiteworks?

Kiteworks is a Collaboration Software. It is a secure file-sharing and collaboration solution that enables internal and external sharing of content.

It enables businesses to efficiently control the risk associated with sending, sharing, receiving, and storing sensitive material. Sensitive content entering, leaving, and being tracked by the platform is unified, tracked, controlled, and secured, greatly enhancing risk management and guaranteeing regulatory compliance on all conversations involving sensitive content.

The Kiteworks platform offers CISOs the security and governance required to safeguard their companies, reduce risk, and comply with stringent legal requirements including FISMA, GLBA, GDPR, HIPAA, and NIST 800-171.

What is Kiteworks used for?

Kiteworks is a Data Management Platform Software mainly used by its customers to Manage Risk and Scale Best Practices by Sales Document Management, Collaboration and Content Management .

What are the top features of Kiteworks?

Widgets, Dashboard and Recording are some of the top features of Kiteworks.

Who uses Kiteworks?

Kiteworks is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Kiteworks alternatives?

Tubular, Intelligencebank DAM, Responsive (Formerly RFPIO) and Hyland Governance are popular alternatives for Kiteworks.

Where is Kiteworks located?

Kiteworks is headquartered at 1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US.
lightning

Peers used Kiteworks for sales document management and collaboration

Kiteworks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (3)
Custom Reports

4.61/5 ★

Read Reviews (101)
Analytics

4.51/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for Kiteworks

Overall Risk Meter

Low Medium High

Top Failure Risks for Kiteworks

Kiteworks USA, LLC News

Product

Kiteworks Introduces Compliant AI for Data Security

Kiteworks has launched Compliant AI, a data-layer governance solution for AI interactions with regulated data. It enforces attribute-based access control, FIPS 140-3 encryption, and tamper-evident audit logging. The solution includes Governed Assists for managing folders, files, and data collection forms, ensuring compliance with regulations like HIPAA and SOX. This launch addresses the growing need for AI governance in data security.

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Product

Kiteworks Launches Compliant AI for AI Agent Data Governance

Kiteworks has launched Compliant AI, a pioneering data-layer governance solution for AI agent interactions with regulated data. This solution enforces attribute-based access control, FIPS 140-3 encryption, and tamper-evident audit logging. It includes Governed Agent Assists for compliance-ready workflows, addressing governance gaps in AI deployments. The launch aims to enhance data security and compliance in AI operations.

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Partnership

Kiteworks and Kasm announce partnership for secure data collaboration

Kiteworks and Kasm have formed a partnership to enhance secure data collaboration for distributed teams. The alliance integrates Kiteworks' data governance with Kasm's zero-trust browser isolation and Desktop-as-a-Service technology, aiming to improve data security and compliance. This collaboration addresses challenges in managing sensitive data, supporting AI workflows, and meeting regulatory requirements like GDPR and HIPAA.

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Partnership

Kiteworks and Kasm partner to improve secure collaboration

Kiteworks and Kasm Technologies have formed a technology alliance to enhance secure collaboration for organizations managing sensitive data. This partnership integrates Kiteworks' data governance platform with Kasm's zero-trust container streaming technology, offering improved data access control and compliance with regulations such as HIPAA and GDPR. The combined solution supports AI-assisted workflows and provides comprehensive audit trails.

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Kiteworks USA, LLC Profile

Company Name

Kiteworks USA, LLC

Company Website

https://www.kiteworks.com/

HQ Location

1804 Embarcadero Road Suite 200, Palo Alto, CA 94303, US

Employees

101-250

Social

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Financials

SERIES C