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IBM Maximo vs Workiz: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of IBM Maximo vs. Workiz is based on a specific set of business needs and context. The comparison uses 2262 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing IBM Maximo and Workiz

IBM Maximo, and Workiz belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

IBM Maximo covers Workflow Management, Order Management, Sales Document Management, Performance Management, etc.

Workiz focuses on Communication Management with Phone Calls, Workflow Management, Sales Document Management, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo IBM Maximo

Focus area

Software Failure Risk

  • low

logo Workiz

Focus area

Software Failure Risk

  • medium

About

Streamline your asset management

Field Service Management for On-Demand Service Businesses

Age

1911

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

37

39

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

contract management



performance management



helpdesk management


campaign management



training & onboarding


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications



customer feedback management

measuring customer satisfaction


community building



knowledge management


generation of new leads



billing and invoice management




lead qualification



sales call management



social media analytics


social media management

social media analytics



contact list management



conversion management


rating and review management


Top Goals

Goals Achieved

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve stakeholder relations

  • Launch new products

  • Grow market share

  • Increase sales & revenue

  • Acquire customers

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more
  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting